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- Tasks: Lead quality initiatives and drive operational improvements in a manufacturing environment.
- Company: Established manufacturing organisation with a focus on quality and continuous improvement.
- Benefits: Competitive salary, leadership role, and opportunities for professional growth.
- Other info: Join a proactive team and enhance your career in a supportive environment.
- Why this job: Shape a culture of quality and make a real impact in a dynamic team.
- Qualifications: Experience in quality leadership and strong knowledge of ISO 9001.
The predicted salary is between 55000 - 60000 £ per year.
Are you an experienced quality leader ready to take ownership of a business-wide Quality Management System and drive real operational improvement? This is a key leadership role with responsibility for shaping, strengthening, and embedding a culture of quality across an established manufacturing organisation.
As Head of Quality & Business Systems, you will be the owner of the organisation’s Quality Management Systems and the driving force behind continuous improvement. You’ll lead internal and external audit activity, manage NCR/CAPA governance, and ensure processes are documented, trained, and followed across all departments. You’ll also oversee product quality, customer complaints, supplier quality, and risk-based control plans, ensuring the business delivers right‑first‑time performance and consistently high standards.
Key Responsibilities- Lead, coach, and develop the Quality team
- Own and maintain the ISO 9001 Quality Management System
- Lead external audits and manage corrective actions
- Standardise and improve documented processes across all functions
- Manage training and competency frameworks linked to process compliance
- Create and deliver the internal audit programme
- Oversee NCR and CAPA governance, including root cause analysis
- Reduce defects, rework, scrap, and quality-related waste
- Manage customer complaints, investigations, and corrective actions
- Drive supplier quality improvements and manage incoming inspection strategies
- Embed risk-based thinking and develop control plans
- Ensure controlled management of change across processes and engineering
- Own the digital QMS structure and documentation accessibility
- Lead quality reviews, KPI reporting, and management review inputs
- Strong working knowledge of ISO 9001 and internal auditing
- Proven quality leadership experience within a manufacturing environment
- Excellent stakeholder management and influencing skills
- Strong communication and analytical abilities
- Internal auditing qualification (preferred)
- Self-motivated, organised, and able to work independently
- Strong IT capability, including digital QMS tools
Head of Quality Control in Stafford employer: Hawk 3 Talent Solutions
Contact Detail:
Hawk 3 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality Control in Stafford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Head of Quality & Business Systems role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company’s quality management practices. Familiarise yourself with their ISO 9001 compliance and think about how you can bring value to their existing systems. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in leading teams and driving continuous improvement. Confidence is key, so rehearse your answers to common interview questions until you feel like a quality control superstar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Let’s get you that Head of Quality & Business Systems role!
We think you need these skills to ace Head of Quality Control in Stafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Quality & Business Systems role. Highlight your experience with ISO 9001 and any leadership roles you've held in quality management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management and how you can drive improvements in our organisation. Keep it concise but impactful – we love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead quality initiatives. Numbers speak volumes, so if you’ve reduced defects or improved compliance rates, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know Your ISO 9001 Inside Out
As a Head of Quality & Business Systems, you’ll need to demonstrate a strong grasp of ISO 9001. Brush up on the standards and be ready to discuss how you've implemented them in previous roles. Think about specific examples where you’ve led audits or improved compliance.
✨Showcase Your Leadership Skills
This role requires you to lead and develop a team. Prepare to share your leadership style and experiences. Think of instances where you’ve successfully coached team members or driven quality improvements. Highlight your ability to influence stakeholders across the organisation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially around managing customer complaints or conducting root cause analysis. Prepare some scenarios from your past experience where you’ve tackled similar challenges and achieved positive outcomes.
✨Demonstrate Your IT Savvy
With a focus on digital QMS tools, be ready to discuss your IT capabilities. Familiarise yourself with any relevant software or systems you’ve used in the past. If you have experience with digital documentation or process management tools, make sure to highlight that during the interview.