Showroom Sales Consultant

Showroom Sales Consultant

Cheltenham
Full-time, Permanent
Salary: £26,000 – £27,000 per annum

About the Role

Hawk3 Talent solutions are currently working with a leading importer and retailer specializing in natural stone and tiling products. Our rapidly growing and reputable client operates multiple showrooms across the UK, and are currently seeking a motivated Showroom Sales Consultant for our Cheltenham location.

As a Sales Consultant, you will be the face of the company in our showroom, providing expert guidance and support to customers throughout their buying journey from initial consultation to post-sale advice. This role combines excellent customer service with product knowledge and sales expertise in a consultative environment.

Key Responsibilities

• Offer expert advice on our product range to meet customer design briefs and project requirements.
• Identify solutions for customer tile projects by recommending the most suitable products.
• Build and maintain strong customer relationships, managing the sales process from enquiry through to order completion and delivery coordination.
• Collaborate within a dynamic team, sharing product knowledge and technical insights.
• Handle customer communications via phone and email, process payments, arrange sample dispatch, follow up on sales leads, and provide aftercare service.

Skills and Experience

• Retail Experience preferably within the Luxury products industry.
• A creative flair and an eye for colour are advantageous.
• Strong sales motivation with a passion for delivering exceptional customer service.
• Ability to prioritize tasks effectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• Well-organized and computer literate, with a good grasp of basic mathematics.

Benefits of the Role:

• Competitive salary in a non-target driven, customer-focused environment.
• 4 weeks holiday annually, increasing to 5 weeks after qualifying service.
• Birthday day off after qualifying period, plus bank holidays and Christmas Eve off.
• Employee Assistance Programme and access to Mental Health First Aiders.
• Cycle to Work Scheme and optional pension plan.
• Company sick pay and death in service benefits after qualifying periods.
• Private healthcare after three years of service.
• Regular eye tests for display screen equipment users.
• Employee discounts, travel cost reimbursements, and access to additional perks via a dedicated app.
• Comprehensive induction and ongoing training.

Working Hours

• Showroom hours: Monday to Saturday, 9:30 AM 5:30 PM.
• Closed Sundays and Bank Holidays.
• One weekday off per week.

If you would like to apply for the role of Showroom Sales Consultant then please email your CV to (url removed) or call Jade on (phone number removed)

Closing date is 25.7.2025 Please note this could change subject to suitable applications

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future