At a Glance
- Tasks: Supervise cleaning and waste operations, ensuring top-notch service and team motivation.
- Company: Join a successful multinational facilities management business with a strong reputation.
- Benefits: Enjoy competitive salary, pension scheme, life assurance, and additional leave options.
- Other info: Great opportunity for career growth and development in a supportive team.
- Why this job: Be a key player in maintaining high standards and improving processes in a dynamic environment.
- Qualifications: Experience in supervising staff and knowledge of Health and Safety regulations required.
The predicted salary is between 31724 - 31724 £ per year.
Salary: £31,724 plus overtime
Hours of Work: 20:45pm – 06:30am Monday – Thursday.
Benefits
- Pension at 5%
- 2.5 x life assurance
- The Company's cycle to work scheme (subject to the completion of a probationary period)
- Long-service awards
- Going the Extra Mile (GEM) awards
- The opportunity to purchase additional annual leave, up to a maximum of one week
- Access to 'MyChoices' benefits and rewards portal
- The ability to join an enhanced sick pay scheme
- An Employee Assistance Programme
The Opportunity
To join an established & successful, multinational Commercial & Industrial facilities management business, providing its customers with the entire facility life cycle, from planning, installation, and automation to the operation of the facility and buildings.
Role Purpose
The Supervisor will be responsible for overseeing the everyday operations of all industrial Cleaning and Waste requirements across the area. You will ensure that the team remains highly motivated and that clients receive the best possible service. You will also be responsible for improving, implementing, and maintaining processes and procedures, and will be a pivotal team player in ensuring Health and Safety standards are upheld by working together with HSQE support functions.
Responsibilities
- Supervise and plan the cleaning and waste activities in conjunction with the customer, including establishing overtime requirements, in order to provide the timely delivery of services that meet and exceed requirements.
- Supervise resources to ensure efficient working both as teams and as individuals.
- Ensure that the required cleaning and waste activities are delivered as and when required by the relevant schedule.
- Carry out Quality and Health and Safety audits and address any non-conformances identified.
- Ensure that staff being supervised are thoroughly trained in all safety aspects relating to their job, that they are working to the RAMS specific to the task being carried out, and that they are signed‑for as per schedule and to manage your HSQE responsibilities.
- Monitor and record the holiday allocation, attendance, absenteeism, and timekeeping of the staff being supervised, ensuring Company policy and procedures are applied where required and the timely completion of RTWs.
- Understand and correctly apply Company HR processes for dealing with grievance and disciplinary situations, seeking support from management when appropriate, and above all always maintaining confidentiality.
Qualifications, Skills and Experience
- Proven experience of supervising staff
- Knowledge of Health and Safety regulations and Legislation
- Computer literate
- Effectively handling customer queries and complaints
- Problem solving – aptitude
Closing date 08.02.2025
Shift Supervisor - Nights. Job in West Midlands LilyLifestyle Jobs employer: Hawk 3 Talent Solutions
As a Shift Supervisor – Nights at our established multinational Commercial & Industrial facilities management company in the West Midlands, you will benefit from a supportive work culture that prioritises employee well-being and development. With competitive salary packages, generous benefits including enhanced sick pay and long-service awards, and opportunities for professional growth, we are committed to fostering a motivated team environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor - Nights. Job in West Midlands LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Shift Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to health and safety, as well as their cleaning and waste management processes. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to supervision and problem-solving. Think about scenarios where you've successfully managed a team or resolved a customer complaint. We want you to be ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Shift Supervisor - Nights. Job in West Midlands LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Shift Supervisor role. Highlight your experience in supervising staff and managing operations, as well as any relevant health and safety knowledge. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've motivated teams or improved processes in previous jobs. We love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention your problem-solving abilities. Give us examples of how you've handled customer queries or complaints effectively. This will show us that you can keep things running smoothly under pressure.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Shift Supervisor. Familiarise yourself with the cleaning and waste management processes, as well as Health and Safety regulations. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to motivate and manage a team effectively. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting your leadership style and how you keep your team engaged will impress the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer complaints. Think of specific scenarios where you've had to make quick decisions or improve processes. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges the team is currently facing. This shows your genuine interest in the role and helps you determine if it's the right fit for you.