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- Tasks: Manage contracts and ensure smooth project delivery in the construction materials sector.
- Company: Dynamic company focused on customer satisfaction and operational efficiency.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Other info: Join a collaborative team and develop your skills in a fast-paced environment.
- Why this job: Be the key contact for customers and make a real impact on project success.
- Qualifications: Experience in construction materials and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Sheffield
Salary: £30,000 – £40,000 (dependent on experience)
Working Hours: 8am – 5pm
Role Overview
We are working on behalf of our client who is seeking a customer-focused Contract Manager to oversee post-order project delivery within the construction materials sector, with a particular focus on doors. This role is responsible for managing contracts from order confirmation through to completion, ensuring customer requirements are met while maintaining high service standards and operational efficiency.
Key Responsibilities
- Manage contracts post-order, ensuring accurate processing and smooth project delivery in line with customer specifications.
- Act as the primary point of contact for customers, maintaining clear and consistent communication throughout the project lifecycle.
- Coordinate internally with production, logistics, and sales teams to ensure timely fulfilment of orders.
- Monitor project progress, proactively identifying and resolving issues to avoid delays or dissatisfaction.
- Manage customer expectations effectively, ensuring any changes or challenges are communicated clearly and professionally.
- Maintain accurate records of orders, communications, and project updates using internal systems and MS Office tools.
- Ensure all work aligns with company standards, contractual obligations, and customer requirements.
Skills & Experience Required
- Proven experience in construction material supply, specifically in a post-order, project-based environment (essential).
- Experience within the door manufacturing or supply industry (desirable but not essential).
- Strong understanding of customer service principles and the ability to deliver a high-quality customer experience (essential).
- Demonstrated ability to manage and balance customer expectations effectively.
- Proficient in Microsoft Office (Word, Excel, Outlook, etc.) and general IT systems.
- Excellent organisational skills with the ability to manage multiple projects simultaneously.
- Strong communication and problem-solving abilities.
Closing date is - Please note this could change subject to suitable applications.
Contracts Manager in Sheffield employer: Hawk 3 Talent Solutions
Contact Detail:
Hawk 3 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction materials sector and let them know you're on the hunt for a Contracts Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Since this role is all about managing customer expectations, think of examples from your past experiences where you’ve successfully navigated challenges and kept clients happy.
✨Tip Number 3
Showcase your organisational skills! During interviews, highlight how you've managed multiple projects simultaneously in previous roles. Use specific examples to demonstrate your ability to keep everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Contracts Manager in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Manager role. Highlight your experience in managing contracts and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences in project delivery and customer service that align with what we’re looking for.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the types of contracts you'll be managing. Brush up on key terms and processes related to post-order project delivery in the construction materials sector, especially focusing on doors. This will show your potential employer that you're not just familiar with the role but genuinely interested in it.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples of how you've successfully managed customer expectations in the past. Think about specific situations where you resolved issues or improved customer satisfaction. This will demonstrate your ability to maintain clear communication and deliver a high-quality experience.
✨Be Ready to Discuss Team Coordination
The job requires coordinating with various teams like production, logistics, and sales. Be prepared to talk about your experience working in a team environment and how you’ve ensured smooth project delivery. Highlight any tools or methods you used to keep everyone on the same page.
✨Demonstrate Your Problem-Solving Abilities
During the interview, expect questions about how you handle challenges. Prepare to discuss specific instances where you identified and resolved issues proactively. This will showcase your organisational skills and ability to manage multiple projects while keeping everything on track.