At a Glance
- Tasks: Engage with customers, handle enquiries, and convert leads into sales.
- Company: Join a dynamic team in Leeds with a focus on growth and customer relationships.
- Benefits: Enjoy a competitive salary, staff discounts, and a birthday off after one year.
- Other info: Great career progression opportunities in a supportive team atmosphere.
- Why this job: Perfect for those who thrive in fast-paced environments and love building connections.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 26000 - 26000 £ per year.
Internal Sales Executive Location: Leeds (LS9) Salary: £26,000 per annum Job Type: Full-time, Permanent (37.5 hours per week)
About the Role
Our client is currently recruiting for a proactive and commercially minded Internal Sales Executive to join their growing team in Leeds. This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships with customers, and is confident in both inbound and outbound sales activity.
Key Responsibilities
- Handle incoming customer enquiries via phone, email, and live webchat in a professional and timely manner.
- Proactively follow up on customer quotations through outbound calls, converting opportunities into confirmed sales.
- Conduct after-sales follow-ups to ensure customer satisfaction and identify further sales opportunities.
- Manage a high volume of customer queries, taking full ownership from initial contact through to resolution.
- Provide regular updates to customers regarding orders, deliveries, and any potential issues.
- Liaise with internal departments, suppliers, and third-party couriers to ensure smooth order fulfilment.
- Maintain accurate and detailed records of all customer interactions within internal systems.
- Support the wider sales function by identifying upselling and cross-selling opportunities.
Skills & Experience Required
- Previous experience in an internal sales, sales support, or customer service role with a strong commercial focus.
- Confident in making outbound sales calls and following up on leads/quotations.
- Excellent communication skills, both written and verbal.
- Target-driven with a positive and proactive attitude.
- Strong organisational skills and ability to manage multiple tasks effectively.
- Comfortable working in a fast-paced, high-volume environment.
- Good IT skills, including Microsoft Office and CRM systems.
Working Hours
37.5 hours per week, Monday to Friday (office hours). Saturday working required on a rota basis.
Salary & Benefits
- Basic salary of £26,000 per annum.
- Company pension scheme.
- Staff discount on products.
- Free on-site parking.
- Life insurance.
- Referral programme.
- Birthday off after one year of service.
- Annual salary review after one year of service.
Leeds Internal Sales Exec — Fast-Paced, Growth & Perks employer: Hawk 3 Talent Solutions
Join a dynamic and supportive team in Leeds as an Internal Sales Executive, where your proactive approach will be rewarded with a competitive salary and a range of benefits including a company pension scheme, staff discounts, and life insurance. Our vibrant work culture fosters personal growth and development, ensuring you thrive in a fast-paced environment while enjoying perks like a birthday off after one year of service and an annual salary review. With a focus on building strong customer relationships and a commitment to employee satisfaction, this is an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Leeds Internal Sales Exec — Fast-Paced, Growth & Perks
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Prepare a quick introduction about yourself that highlights your experience in sales and customer service. Keep it engaging and relevant to the role, so they see you as the perfect fit for their team.
✨Tip Number 3
Follow up after your interview! A simple thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds, plus it’s a great chance to reiterate your interest in the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with potential employers. Plus, it’s the best way to stay updated on new opportunities!
We think you need these skills to ace Leeds Internal Sales Exec — Fast-Paced, Growth & Perks
Some tips for your application 🫡
Show Your Sales Skills:When writing your application, make sure to highlight any previous experience in sales or customer service. We want to see how you've handled customer enquiries and turned them into sales, so share specific examples that showcase your skills!
Be Personable:Since this role is all about building relationships, let your personality shine through in your application. Use a friendly tone and show us that you’re not just a number-cruncher but someone who genuinely enjoys connecting with customers.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention key responsibilities and skills from the listing, and explain how your experience aligns with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know Your Stuff
Before the interview, make sure you understand the role of an Internal Sales Executive. Familiarise yourself with the company’s products and services, as well as their customer base. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Be ready to demonstrate how you handle customer queries and follow-ups. You might even want to prepare a few examples of how you've successfully managed customer relationships in the past.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview, where you might have to handle a mock customer enquiry or sales call. Practise these scenarios beforehand so you can showcase your ability to think on your feet and convert leads into sales effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
