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- Tasks: Perform hands-on repairs and maintenance across various UK sites, ensuring top-notch customer service.
- Company: Join a leading organisation in the retail and commercial outfitting industry.
- Benefits: Enjoy competitive pay, additional leave, and a company pension.
- Why this job: Experience diverse challenges and travel while working in a dynamic environment.
- Qualifications: Strong mechanical skills and a customer-focused attitude are essential.
- Other info: Full training provided with opportunities for career growth.
Location: Gloucester
Pay: £12.82 per hour
Hours: 40 hours per week, OT available
Job Type: Full-Time, Permanent
Are you mechanically minded, hands-on, and looking for a role where no two days are the same? A leading organisation within the retail and commercial outfitting industry is seeking a motivated Field Service Operative to join their UK-wide service team. This is an exciting opportunity for someone who enjoys travel, repair work, and delivering outstanding customer service in a varied, fast-paced environment.
What You'll Be Doing
- Completing service and maintenance tasks as directed by the Service Office or Area Supervisor.
- Carrying out repairs, stripping/fitting components, straightening, welding, and general mechanical maintenance.
- Performing planned and reactive maintenance on a range of electro-mechanical equipment.
- Working at various sites across the UK, with occasional overnight stays when required.
- Completing accurate job reports, timesheets, and service documentation.
- Using the company's Service Management system to record parts, activities, and daily vehicle checks.
- Maintaining excellent service standards and raising any issues or performance concerns.
- Following all health & safety procedures.
- Ensuring company vehicles and equipment are used safely and reporting any issues promptly.
- Attending training sessions and supporting the wider team.
What We're Looking For
- Strong mechanical understanding and hands-on approach.
- Customer-focused, reliable, and flexible working style.
- MIG welding experience is advantageous.
- Suitable for candidates from mechanical, maintenance, or engineering backgrounds.
- Comfortable working outdoors from a fully equipped company vehicle.
- Full UK driving licence with minimal endorsements.
- Must comply with facial hair policy for correct RPE usage (alternative options available for medical or religious reasons).
Benefits
- Additional leave
- Company pension
- Cycle-to-work scheme
- Health & wellbeing programme
If you would like to apply for the role of Field Service Operative, then please email your CV to (url removed) or call Donna on (phone number removed). Closing date is 22.02.25. Please note this could change subject to suitable applications.
Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Field Service Operative in Cheltenham employer: Hawk 3 Talent Solutions
Contact Detail:
Hawk 3 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Operative in Cheltenham
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for practical assessments! As a Field Service Operative, you might face hands-on tests. Brush up on your mechanical skills and be ready to demonstrate your problem-solving abilities on the spot.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Operative in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical skills and hands-on experience. We want to see how your background fits the Field Service Operative role, so don’t be shy about showcasing relevant projects or tasks you've tackled.
Show Off Your Customer Service Skills: Since this role involves delivering outstanding customer service, include examples of how you've gone above and beyond for customers in previous jobs. We love seeing that customer-focused attitude!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible and make sure your key skills and experiences stand out. We appreciate clarity and brevity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know Your Mechanics
Brush up on your mechanical knowledge before the interview. Be ready to discuss specific repair techniques, like MIG welding, and any relevant experience you have in maintenance or engineering. This will show that you're not just hands-on but also knowledgeable.
✨Showcase Your Customer Service Skills
Since this role involves delivering outstanding customer service, think of examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your customer-focused approach.
✨Be Ready for Practical Questions
Expect practical questions related to the job, such as how you would handle a specific repair scenario or manage your time across multiple sites. Practising these scenarios can help you feel more confident and prepared.
✨Understand Health & Safety Protocols
Familiarise yourself with health and safety procedures relevant to field service work. Being able to discuss how you prioritise safety in your work will impress the interviewers and show that you take your responsibilities seriously.
