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- Tasks: Manage transactions, assist customers online, and handle reception duties.
- Company: Join a reputable building society in Seaton, Devon.
- Benefits: Enjoy 20 days leave, health schemes, and a cycle to work programme.
- Why this job: Gain valuable experience in customer service while working in a supportive environment.
- Qualifications: Customer service experience and GCSE Maths (Grade 4/C or higher) required.
- Other info: Part-time role with flexible hours, perfect for students!
The predicted salary is between 18800 - 23600 £ per year.
Location: Seaton, Devon
Job type: Permanent
Hours: 16 - 22 hours per week
Salary: £23,571 pro rata
The role:
- Managing deposits, withdrawals and account openings together with other transactions as part of our cashier service.
- Supporting customers in navigating online platforms and resolving digital queries.
- Answering the telephone and taking messages accurately and efficiently.
- Administration tasks in accordance with Building Society procedures, regulatory & business requirements.
- Opening & closing the office; ensuring the reception area and meeting rooms are kept clean and tidy.
- Some reception duties and tasks will be required.
About you:
- Previous customer service experience.
- Money handling experience would be desirable.
- GCSE Mathematics or equivalent Grade 4 / 5 / C or higher.
- Good computer skills are required.
- Excellent verbal and written communication skills.
Benefits:
- 20 days annual leave plus bank holidays pro rata, increasing after 3 years service.
- Death in service 3 x annual salary.
- Access to rewards and health scheme.
- 24 hours employee assistance programme helpline.
- Buy and sell holiday.
- Cycle to work scheme.
- Payroll charity giving.
- Introducing clients and team member commission scheme.
- Pension 3% rising to 4% after 4 years' service.
- Enhanced maternity and paternity pay.
To apply for this position please submit your CV via the Apply Now button or contact Shannon Bunch on (url removed).
Building Society Clerk employer: Hawk 3 Talent Solutions
Contact Detail:
Hawk 3 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Society Clerk
✨Tip Number 1
Familiarise yourself with the specific services offered by the building society. Understanding their products and customer service approach will help you engage more effectively during any interviews.
✨Tip Number 2
Brush up on your money handling skills, as this role involves managing deposits and withdrawals. Consider practicing basic transactions or even volunteering in a similar environment to gain confidence.
✨Tip Number 3
Prepare for potential questions about customer service scenarios. Think of examples from your past experiences where you successfully resolved issues or provided excellent service, as this will demonstrate your suitability for the role.
✨Tip Number 4
Since the role involves supporting customers with online platforms, make sure you're comfortable with digital banking tools. Familiarise yourself with common online banking queries to show your readiness to assist customers effectively.
We think you need these skills to ace Building Society Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any money handling skills. Emphasise your GCSE Mathematics qualification and good computer skills, as these are key requirements for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills. Explain why you are interested in the Building Society Clerk position and how your previous experiences make you a suitable candidate for the job.
Highlight Relevant Skills: In your application, specifically mention your ability to manage transactions, assist customers with online platforms, and handle administrative tasks. Use examples from past roles to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Showcase Your Customer Service Skills
Since the role requires previous customer service experience, be prepared to discuss specific examples of how you've successfully assisted customers in the past. Highlight your ability to handle queries and resolve issues efficiently.
✨Demonstrate Money Handling Experience
If you have any experience with money handling, make sure to mention it during the interview. Discuss any relevant roles where you managed transactions, as this will show your capability in managing deposits and withdrawals.
✨Prepare for Digital Queries
As the position involves supporting customers with online platforms, brush up on common digital issues that customers might face. Be ready to explain how you would assist someone who is struggling with online banking or other digital services.
✨Communicate Clearly and Effectively
Excellent verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and ensure you can convey information accurately, especially when discussing administrative tasks.
