Scheduling & Customer Service Administrator
Location: Bridgwater
Job type: Permanent
Hours: 40 hours per week 8:30am - 17:00pm
Salary: Up to £32,000 per annum
Hawk 3 Talent Solutions are currently recruiting for a Scheduling & Customer Service Administrator for a well-established organisation to join their team in Bridgwater.
This opportunity would suit someone with previous experience scheduling engineers, service technicians or drivers, or a Transport Planner looking to move into a varied office-based role.
Key responsibilities:
- Planning and coordinating daily schedules for field based technicians
- Allocating reactive and planned work efficiently
- Optimising routes and travel time to maximise productivity
- Managing customer orders and maintaining accurate records
- Managing shared inboxes and responding to service requests
- Liaising with technicians and customers to resolve scheduling issues
- Updating internal systems and ensuring data accuracy
- Supporting continuous improvements within scheduling and operational processes
About you:
- Previous experience in a scheduling, planning, dispatch or coordination role
- Experience working with field engineers, service technicians or drivers
- Transport planning or haulage experience will also be considered
- Excellent organisation skills and ability to prioritise workloads
- Strong communication and customer service skills
- Comfortable working in a busy environments
- Good IT skills including Microsoft Office
- Company pension scheme
- Cycle to work scheme
- Free onsite parking
- Ongoing training and development
- Supportive and friendly working environment
Closing date is 01/11/2026
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Scheduling and Customer Service Administrator in Bridgwater employer: Hawk 3 Talent Solutions
Join a dynamic and inclusive team in Leeds, where your expertise as a Financial Controller will be valued and nurtured. We offer competitive salaries, a supportive work culture that encourages professional growth, and the opportunity to make a significant impact within a diverse organisation. With a focus on collaboration and innovation, you'll thrive in an environment that prioritises both personal and career development.
