At a Glance
- Tasks: Supervise cleaning and waste operations, ensuring top-notch service and team motivation.
- Company: Join a successful multinational facilities management business with a strong reputation.
- Benefits: Enjoy competitive salary, pension scheme, life assurance, and additional leave options.
- Other info: Great opportunity for career growth and development in a supportive team.
- Why this job: Be a key player in maintaining high standards and improving processes in a dynamic environment.
- Qualifications: Experience in supervising staff and knowledge of Health and Safety regulations required.
The predicted salary is between 31724 - 31724 € per year.
Salary: £31,724 plus overtime
Hours of Work: 20:45 - 06:30, Monday - Thursday
Benefits
- Pension at 5%
- 2.5 x life assurance
- The Company's cycle to work scheme (subject to completion of a probationary period)
- Long-service awards
- Going the Extra Mile (GEM) awards
- The opportunity to purchase additional annual leave, up to a maximum of one week
- Access to 'MyChoices' benefits and rewards portal
- The ability to join an enhanced sick pay scheme
- An Employee Assistance Programme
The Opportunity
To join an established and successful, multinational commercial and industrial facilities management business, providing its customers with the entire facility life cycle, from planning, installation and automation to the operation of the facility and buildings.
Role Purpose
The Supervisor will be responsible for overseeing the everyday operations of all industrial cleaning and waste requirements across the area. You will ensure that the team remains highly motivated and that clients receive the best possible service. You will also be responsible for improving, implementing, and maintaining processes and procedures, and will be a pivotal team player in ensuring Health and Safety standards are upheld by working together with HSQE support functions.
Responsibilities
- Supervise and plan the cleaning and waste activities in conjunction with the customer, including establishing overtime requirements, in order to provide the timely delivery of services that meet and exceed requirements.
- Supervise resources to ensure efficient working both as teams and as individuals.
- Ensure that the required cleaning and waste activities are delivered as and when required by the relevant schedule.
- Carry out quality and health and safety audits and address any non-conformances identified.
- Ensure that staff being supervised are thoroughly trained in all safety aspects relating to their job, that they are working to the RAMS specific to the task being carried out, and that they are signed-for as per schedule and to manage your HSQE responsibilities.
- Monitor and record the holiday allocation, attendance, absenteeism, and timekeeping of the staff being supervised, ensuring Company policy and procedures are applied where required and the timely completion of RTWs.
- Understand and correctly apply Company HR processes for dealing with grievance and disciplinary situations, seeking support from management when appropriate, and above all always maintaining confidentiality.
Qualifications, Skills and Experience
- Proven experience of supervising staff
- Knowledge of Health and Safety regulations and legislation
- Computer literate
- Effectively handling customer queries and complaints
- Problem solving - aptitude
Shift Supervisor - Nights in Birmingham employer: Hawk 3 Talent Solutions
Join a leading multinational commercial and industrial facilities management company as a Shift Supervisor - Nights, where you will be part of a dynamic team dedicated to delivering exceptional service. With a strong focus on employee well-being, we offer competitive benefits including a pension scheme, enhanced sick pay, and opportunities for professional growth. Our supportive work culture encourages collaboration and innovation, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor - Nights in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Shift Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to supervising staff and health and safety regulations. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've successfully handled customer queries or complaints, as this will demonstrate your ability to manage challenges effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Shift Supervisor - Nights in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Shift Supervisor role. Highlight your experience in supervising staff and managing health and safety regulations, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the role. Mention your passion for facilities management and how you can motivate a team to deliver top-notch service. Keep it engaging and personal!
Showcase Relevant Experience:When filling out your application, make sure to emphasise any relevant experience you have in cleaning and waste management. We want to see how you've successfully handled similar responsibilities in the past, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to the right people quickly. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety regulations, as well as the specific cleaning and waste management processes relevant to the role. Being able to discuss these confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. This will demonstrate your capability to handle the responsibilities of the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to supervising staff or handling customer complaints. Think through how you would approach these scenarios, focusing on problem-solving and maintaining high standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's culture, team dynamics, or specific challenges they face in the role. This shows your genuine interest and helps you assess if it's the right fit for you.
