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- Tasks: Ensure SAP system meets warehouse needs and support inventory management.
- Company: Dynamic logistics company in Birmingham with a focus on innovation.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Be the key link between IT and operations, driving improvements and customer satisfaction.
- Qualifications: Experience with SAP in a warehouse setting and strong problem-solving skills.
- Other info: Join a collaborative team and enhance your career in a fast-paced environment.
Location: Birmingham, B38
Salary: £32,757.75 per annum
Hours: 40 hours per week, Monday to Friday, 8.30am – 5.00pm
Role Overview
Our client is looking for a dedicated SAP Warehouse User to ensure that the SAP system accurately reflects the operational requirements of the warehouse. You will be the key contact between IT and warehouse operators, supporting the management of inventory, stock, imports, and exports for their customers.
This role involves working closely with customers, troubleshooting issues, and leading testing efforts for new customer solutions. You’ll also drive process improvements and help with the implementation of new customers into the warehouse system. The position is based on-site in Birmingham, and hybrid working is not suitable for this role.
Key Responsibilities
- SAP Testing & Validation: Test and validate SAP solutions developed by IT, ensuring they meet the business and customer requirements effectively.
- Issue Resolution: Address complex issues in the SAP system, ensuring smooth operation of warehouse processes and minimal disruption to day-to-day activities.
- Customer Liaison: Regularly meet with customers to understand their needs and ensure that their requirements are fully supported within the SAP system.
- Inventory Management: Oversee inventory-related activities such as cycle counting, stock control, and reconciliation, ensuring accurate stock records within SAP.
- Data Analysis & Reporting: Analyze system data to identify areas of improvement and implement actions that streamline processes and enhance overall efficiency.
- Customer Implementation: Support the seamless implementation of new customers into the warehouse system by ensuring proper SAP integration and process setup.
- Collaboration: Work with SAP teams from other locations to ensure processes are aligned across the business and that best practices are shared.
- Training: Design and deliver SAP training to warehouse teams to ensure effective system use and process adherence.
- Continuous Improvement: Suggest and implement improvements to SAP processes, ensuring the optimization of warehouse operations and customer satisfaction.
Key Requirements
- SAP Experience: Proven experience as an SAP user, particularly in a warehouse or logistics setting, is essential. Experience with SAP WMS (Warehouse Management System) is required.
- Technical Skills: Strong knowledge of Microsoft Office, Power BI, and SAP WMS. Ability to troubleshoot and optimize SAP systems is a must.
- Problem-Solving: Strong analytical skills with the ability to resolve complex system issues and improve business processes.
- Customer Interaction: Experience liaising with customers to understand their requirements and resolve any system-related challenges.
- Stakeholder Management: Strong communication skills and the ability to manage relationships with key stakeholders across different teams.
If you would like to apply then please email your CV to (url removed) or call Jade on (phone number removed). Closing date is 13. Please note this could change subject to suitable applications.
Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
SAP Key User in Birmingham employer: Hawk 3 Talent Solutions
Contact Detail:
Hawk 3 Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAP Key User in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Prepare for common interview questions related to SAP and warehouse management. Think about specific examples from your past experience that demonstrate your skills and problem-solving abilities. Practice makes perfect!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace SAP Key User in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your SAP experience, especially in warehouse settings. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the SAP Key User role. Share specific examples of how you've tackled similar challenges in the past.
Show Off Your Problem-Solving Skills: Since this role involves troubleshooting and improving processes, make sure to mention any relevant experiences where you’ve successfully resolved complex issues. We love a good problem-solver!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know Your SAP Inside Out
Make sure you brush up on your SAP knowledge, especially in the context of warehouse management. Be prepared to discuss specific functionalities and how they relate to inventory management, stock control, and customer implementation. This will show that you’re not just familiar with SAP, but that you can apply it effectively in a warehouse setting.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about complex issues you've resolved in the past. Think of examples where you’ve troubleshot SAP problems or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to positive outcomes.
✨Showcase Your Customer Interaction Skills
Since this role involves liaising with customers, be ready to share experiences where you’ve successfully understood and met customer needs. Highlight any instances where you’ve gathered feedback and implemented changes based on that input, demonstrating your commitment to customer satisfaction.
✨Demonstrate Continuous Improvement Mindset
Talk about times when you’ve suggested or implemented improvements in your previous roles. Whether it’s streamlining processes or enhancing system functionality, showing that you’re proactive about continuous improvement will resonate well with the interviewers, as it aligns with their focus on optimising warehouse operations.
