At a Glance
- Tasks: Manage customer relationships and oversee the order-to-delivery process.
- Company: Established manufacturing business at the forefront of innovative paint application.
- Benefits: Competitive salary, early finish on Fridays, and a dynamic work environment.
- Other info: Join a growing team with opportunities for career advancement.
- Why this job: Thrive in a fast-paced setting and make a real impact in diverse industries.
- Qualifications: Customer-focused mindset and problem-solving skills are essential.
The predicted salary is between 45000 - 45000 € per year.
Account: £45,000 (DOE) - 39.5 hours per week
Shift pattern: Mon-Thurs: 08:00 - 17:00, Fri: 08:00 - 14:00 (early finish!)
Hawk 3 Talent Solutions are recruiting on behalf of a well-established and growing manufacturing business based in Oldbury. Operating at the forefront of manual and robotic wet paint application, our client supplies into a diverse range of industries including automotive, defence, medical, and consumer goods.
Due to continued growth and internal restructuring, they are now looking to appoint a Customer-focused Account Manager who will take ownership of the end-to-end order lifecycle, ensuring seamless delivery from forecasting and planning through to final fulfilment. If you are someone who thrives in a fast-paced supply chain environment, enjoys problem-solving, and wants to make a real impact - this is the role for you.
Key Responsibilities:
- Act as the central point of contact for key customers, managing relationships and expectations.
- Oversee the full order-to-delivery (OTD) process, from order intake through to completion.
- Analyse customer schedules and create effective production plans aligned to operational targets.
Account & MP & L Manager employer: Hawk 3 Talent Solutions
Join a dynamic and innovative manufacturing business in Oldbury, where your contributions as an Account & MP & L Manager will be valued and impactful. With a strong focus on employee development, a supportive work culture, and the opportunity to work with cutting-edge technology in a diverse range of industries, this company offers a rewarding environment for those looking to grow their careers. Enjoy a competitive salary, a structured work week with early finishes on Fridays, and the chance to be part of a team that prioritises customer satisfaction and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Account & MP & L Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the manufacturing sector. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves managing customer expectations and overseeing the order-to-delivery process, be ready to discuss how you've tackled challenges in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Account & MP & L Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account & MP & L Manager role. Highlight relevant experience in supply chain management and customer relations, as these are key for us. Use specific examples that showcase your problem-solving skills and ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for customer service and how you can contribute to our growth. Keep it concise but impactful, and don’t forget to show a bit of your personality!
Showcase Your Achievements:When detailing your work history, focus on achievements rather than just duties. Did you improve delivery times or enhance customer satisfaction? We love numbers, so if you can quantify your successes, do it! This will help us see the real impact you've made in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do—just follow the prompts and you’ll be set!
How to prepare for a job interview at Hawk 3 Talent Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the manufacturing business thoroughly. Understand their products, especially in manual and robotic wet paint application, and the industries they serve. This knowledge will help you demonstrate your genuine interest and show how you can contribute to their growth.
✨Prepare for Scenario-Based Questions
Given the role's focus on managing customer relationships and overseeing the order-to-delivery process, be ready to discuss specific scenarios. Think of examples where you've successfully solved problems or improved processes in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Customer-Focused Mindset
As this role requires a strong customer focus, prepare to share experiences that highlight your ability to manage expectations and build relationships. Think about times when you went above and beyond for a customer or resolved a challenging situation effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s future plans, how they measure success in this role, or what challenges they currently face. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
