Hawes and Curtis is seeking a Customer Service Associate to engage with customers across telephone, email, social media, and Trustpilot. You will provide a consistently high level of service and a positive buying experience, requiring polished written communication and a professional telephone manner.
The role emphasizes accuracy in documenting interactions in the CRM, collaboration with internal teams, and a proactive approach to improving customer satisfaction in a fast-paced fashion retail
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Multichannel Customer Experience Advisor employer: Hawes and Curtis
Hawes and Curtis is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from a hybrid work schedule, allowing for a balanced professional and personal life, while also enjoying opportunities for growth and development within the company. With a focus on analytical insights and stock coordination, this role not only maximises sales potential but also empowers team members to make impactful contributions to the business.
