At a Glance
- Tasks: Deliver top-notch customer service via phone, email, and social media.
- Company: Join the stylish team at Hawes and Curtis, a leading fashion brand.
- Benefits: Enjoy flexible hours, competitive pay, and a vibrant work environment.
- Other info: Perfect for detail-oriented individuals looking to grow in a dynamic fashion industry.
- Why this job: Be the voice of our brand and make customers feel valued every day.
- Qualifications: Experience in customer service and excellent communication skills required.
The predicted salary is between 25000 - 30000 Β£ per year.
Hawes and Curtis is seeking a Customer Service Associate to provide exceptional service across multiple channels, including telephone, email, and social media.
The ideal candidate should have experience in customer service and possess strong communication skills.
This role involves responding to inquiries, assisting with orders and returns, and resolving complaints while maintaining a professional demeanor.
Flexibility and a detail-oriented mindset are key attributes for success in this position.
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We think you need these skills to ace Multichannel Fashion Customer Experience Specialist in London
Customer Service Experience
Strong Communication Skills
Telephone Communication
Email Communication
Social Media Engagement
Order Management
Returns Processing