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- Tasks: Drive online revenue and optimise customer journeys for a luxury brand.
- Company: Hawes & Curtis, a British heritage brand known for quality and style.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: 4 days on-site, 1 day remote; perfect for those who thrive in fast-paced environments.
- Why this job: Join a dynamic team and make a real impact in the eCommerce space.
- Qualifications: 5+ years in eCommerce with strong analytical and trading skills.
The predicted salary is between 45000 - 55000 £ per year.
About Us
Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style.
The Ecommerce Manager will own the day-to-day trading, onsite execution, and performance optimisation of the Hawes & Curtis website across all markets, working closely with the Ecommerce Lead to deliver the ecommerce strategy. They will be responsible for driving online revenue, improving conversion, and delivering best-in-class customer journeys, while supporting brand positioning and long-term growth.
This is a commercially focused, hands-on role requiring strong analytical capability, trading instinct, and close cross-functional leadership support.
- Trading Growth & Revenue
- Own daily, weekly, and monthly online trading performance across all markets (UK, US, International)
- Support with seasonal, promotional, and campaign trading plans in line with business objectives
- Partner with Creative and Performance marketing team members to support key moments (Black Friday, Sale, New Season, Category Launches)
- On-site Merchandising & UX
- Work with CRO and UX lead to drive roadmap: A/B testing, UX improvements, funnel optimisation
- Use analytics tools (GA4, heatmaps, dashboards, available customer and product data) to identify opportunities
- Translate insight into actionable trading improvements
- Identify risks: fragmentation, overstock, availability gaps
- Ensure availability supports campaign and marketing plans
- Manage localisation across key markets (pricing, promotions, content)
- Ensure duties, taxes, delivery messaging and UX are clear and optimised
- Adapt and execute the global trading plan to reflect local market needs, within agreed commercial guardrails
- Collaboration
- Act as a key day-to-day partner to Marketing, Creative, CRM and Performance teams, ensuring trading priorities are clearly briefed and executed
- Support campaign planning and execution
- Champion a test-and-learn, data-led culture
- Contribute recommendations on tools and automation to improve trading efficiency
5+ years’ experience in Ecommerce / Digital Trading (fashion or lifestyle preferred)
- Proven track record of delivering online revenue growth
- Strong commercial and analytical mindset
- Experience managing onsite merchandising and promotions
- Advanced understanding of CRO and UX principles
- Comfortable working in fast-paced, performance-driven environments
- Experience in international ecommerce (USA, AUS, ROW)
- Experience in premium or heritage brands
- Exposure to CRM and lifecycle marketing
- Comfortable balancing brand and performance
*Please note this role is 4 days on-site with 1 day wfh
ECommerce Manager Digital Trading in London employer: Hawes and Curtis
Contact Detail:
Hawes and Curtis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ECommerce Manager Digital Trading in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, values, and recent news. We want you to show them you’re genuinely interested in Hawes & Curtis and how you can contribute to their ecommerce success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Ecommerce Manager. We suggest highlighting your analytical skills and any successful projects you've led that drove online revenue growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace ECommerce Manager Digital Trading in London
Some tips for your application 🫡
Show Your Passion for ECommerce: When writing your application, let us see your enthusiasm for eCommerce and digital trading. Share specific examples of how you've driven online revenue growth in the past, especially in fashion or lifestyle sectors. We want to know what makes you tick!
Be Data-Driven: Since this role is all about performance optimisation, make sure to highlight your analytical skills. Talk about the tools you've used, like GA4 or heatmaps, and how you've translated data insights into actionable improvements. Numbers speak volumes!
Tailor Your Application: Just like our products, your application should be tailored to fit! Make sure to align your experience with the job description, focusing on your expertise in onsite merchandising, CRO, and UX principles. Show us how you can contribute to our brand's legacy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you're keen on joining our team at Hawes & Curtis!
How to prepare for a job interview at Hawes and Curtis
✨Know Your Numbers
Make sure you brush up on your eCommerce metrics before the interview. Understand key performance indicators like conversion rates, average order value, and customer acquisition costs. Being able to discuss these numbers confidently will show that you have a strong analytical mindset, which is crucial for the role.
✨Showcase Your Trading Instincts
Prepare examples of how you've driven online revenue growth in previous roles. Think about specific campaigns or strategies you've implemented that led to measurable results. This will demonstrate your hands-on experience and trading instincts, which are essential for the position.
✨Familiarise Yourself with the Brand
Dive deep into Hawes & Curtis' brand values, product offerings, and target audience. Understanding their heritage and what sets them apart will help you align your answers with their brand positioning during the interview. Plus, it shows genuine interest in the company!
✨Prepare for Cross-Functional Collaboration
Since this role involves working closely with various teams, think of examples where you've successfully collaborated with marketing, creative, or CRM teams. Be ready to discuss how you can champion a test-and-learn culture and contribute to a data-led environment, as this will be key to your success in the role.