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- Tasks: Manage data quality and deliver insights into customer behaviour for a leading fashion brand.
- Company: Join a trendy British fashion brand with a focus on innovation and customer experience.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on customer engagement strategies in the exciting world of eCommerce.
- Qualifications: Strong analytical skills and experience with CRM/CDP platforms are essential.
- Other info: Collaborative environment with a chance to work closely with marketing and eCommerce teams.
The predicted salary is between 36000 - 60000 £ per year.
A British fashion brand is seeking a Data Quality and Analytics Manager to join its team. This role emphasizes managing data quality, delivering insights into customer behavior, and driving CRM strategy. The ideal candidate should possess strong analytical skills, experience with CRM/CDP platforms, and a passion for enhancing customer experiences.
You will collaborate closely with marketing and eCommerce teams to support commercial decisions and improve engagement strategies.
CRM Data & Insights Analyst (eCommerce) employer: Hawes and Curtis
Contact Detail:
Hawes and Curtis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Data & Insights Analyst (eCommerce)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in CRM or eCommerce. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your analytical prowess and insights you've delivered in past roles. This will help you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by researching the brand's current CRM strategies and customer engagement tactics. Bring fresh ideas to the table that could enhance their approach – they’ll love your initiative!
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind. Plus, it shows you’re genuinely interested in joining their team.
We think you need these skills to ace CRM Data & Insights Analyst (eCommerce)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your analytical skills and experience with CRM/CDP platforms. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how you can contribute to our CRM strategy. Keep it engaging and personal – we love a bit of personality!
Showcase Your Data Skills: Since this role focuses on data quality and insights, make sure to mention any specific tools or methodologies you’ve used in your previous roles. We’re keen to see how you’ve driven decisions through data analysis!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hawes and Curtis
✨Know Your Data
Make sure you brush up on your data quality and analytics knowledge. Be prepared to discuss specific examples of how you've managed data quality in previous roles, and how those experiences can translate to enhancing customer experiences for the brand.
✨Understand CRM/CDP Platforms
Familiarise yourself with the CRM and Customer Data Platform (CDP) tools that the company uses. If you know which platforms they favour, try to get a handle on their features and benefits so you can speak confidently about how you would leverage them in your role.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical skills through real-life scenarios. Think of instances where your insights led to improved engagement strategies or commercial decisions, and be ready to share these stories during the interview.
✨Collaborate and Communicate
Since this role involves working closely with marketing and eCommerce teams, think about how you can showcase your collaboration skills. Prepare examples of how you've successfully worked with cross-functional teams in the past to drive results and improve customer engagement.