At a Glance
- Tasks: Drive online revenue and optimise customer journeys for a luxury brand.
- Company: Join Hawes & Curtis, a British heritage brand known for quality and style.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with a focus on innovation and collaboration.
- Why this job: Be part of a dynamic team shaping the future of ecommerce in fashion.
- Qualifications: 5+ years in Ecommerce with strong analytical and trading skills.
The predicted salary is between 50000 - 60000 € per year.
About Us
Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style.
The Ecommerce Manager will own the day-to-day trading, onsite execution, and performance optimisation of the Hawes & Curtis website across all markets, working closely with the Ecommerce Lead to deliver the ecommerce strategy. They will be responsible for driving online revenue, improving conversion, and delivering best-in-class customer journeys, while supporting brand positioning and long-term growth.
This is a commercially focused, hands-on role requiring strong analytical capability, trading instinct, and close cross-functional leadership support.
- Trading Growth & Revenue
- Own daily, weekly, and monthly online trading performance across all markets (UK, US, International)
- Support with seasonal, promotional, and campaign trading plans in line with business objectives
- Partner with Creative and Performance marketing team members to support key moments (Black Friday, Sale, New Season, Category Launches)
- On-site Merchandising & UX
- Work with CRO and UX lead to drive roadmap: A/B testing, UX improvements, funnel optimisation
- Use analytics tools (GA4, heatmaps, dashboards, available customer and product data) to identify opportunities
- Translate insight into actionable trading improvements
- Identify risks: fragmentation, overstock, availability gaps
- Ensure availability supports campaign and marketing plans
- Manage localisation across key markets (pricing, promotions, content)
- Ensure duties, taxes, delivery messaging and UX are clear and optimised
- Adapt and execute the global trading plan to reflect local market needs, within agreed commercial guardrails
- Collaboration
- Act as a key day-to-day partner to Marketing, Creative, CRM and Performance teams, ensuring trading priorities are clearly briefed and executed
- Support campaign planning and execution
- Champion a test-and-learn, data-led culture
- Contribute recommendations on tools and automation to improve trading efficiency
5+ years’ experience in Ecommerce / Digital Trading (fashion or lifestyle preferred)
- Proven track record of delivering online revenue growth
- Strong commercial and analytical mindset
- Experience managing onsite merchandising and promotions
- Advanced understanding of CRO and UX principles
- Comfortable working in fast-paced, performance-driven environments
- Experience in international ecommerce (USA, AUS, ROW)
- Experience in premium or heritage brands
- Exposure to CRM and lifecycle marketing
- Comfortable balancing brand and performance
*Please note this role is 4 days on-site with 1 day wfh
ECommerce Manager Digital Trading in City of London employer: Hawes and Curtis
Hawes & Curtis is an exceptional employer that offers a dynamic work environment where creativity and analytical skills thrive. With a strong focus on employee growth, the company provides opportunities for professional development while fostering a collaborative culture that values innovation and teamwork. Located in a vibrant area, employees enjoy a blend of heritage and modernity, making it an inspiring place to contribute to a brand renowned for its quality and craftsmanship.
StudySmarter Expert Advice🤫
We think this is how you could land ECommerce Manager Digital Trading in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their brand, values, and recent campaigns. We want you to show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would a product. We suggest rehearsing how your skills and experiences align with the role of Ecommerce Manager, especially focusing on driving online revenue and optimising customer journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage directly with us.
We think you need these skills to ace ECommerce Manager Digital Trading in City of London
Some tips for your application 🫡
Show Your Passion for ECommerce:When writing your application, let us see your enthusiasm for eCommerce and digital trading. Share specific examples of how you've driven online revenue growth in the past, especially in fashion or lifestyle sectors. We want to know what makes you tick!
Be Data-Driven:We love a good analytical mindset! Make sure to highlight your experience with tools like GA4 and any A/B testing you've done. Show us how you've used data to make informed decisions that improved conversion rates and customer journeys.
Tailor Your Application:Just like our products, your application should be tailored! Align your skills and experiences with the job description. Mention your familiarity with international markets and how you've adapted strategies to meet local needs. We appreciate a personal touch!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you're keen on joining our team at Hawes & Curtis!
How to prepare for a job interview at Hawes and Curtis
✨Know Your Numbers
Make sure you brush up on your eCommerce metrics and analytics tools like GA4. Be ready to discuss how you've used data to drive online revenue growth in your previous roles. This shows that you understand the commercial side of the business and can make data-driven decisions.
✨Showcase Your Trading Instincts
Prepare examples of how you've successfully managed trading performance in past positions. Talk about specific campaigns or promotions you've executed, and how you adapted strategies based on market needs. This will demonstrate your hands-on experience and ability to think on your feet.
✨Understand the Brand
Familiarise yourself with Hawes & Curtis' heritage and product offerings. Be ready to discuss how you can align your eCommerce strategies with their brand positioning. Showing that you appreciate their craftsmanship and style will resonate well with the interviewers.
✨Collaboration is Key
Highlight your experience working cross-functionally with teams like Marketing, Creative, and CRM. Prepare to discuss how you've successfully partnered with these teams to execute campaigns and improve customer journeys. This role requires strong collaboration skills, so showcasing this will be crucial.
