At a Glance
- Tasks: Drive online revenue and optimise customer journeys for a luxury brand.
- Company: Hawes & Curtis, a British heritage brand known for quality and style.
- Benefits: Competitive salary, flexible work options, and opportunities for growth.
- Other info: Work 4 days on-site and 1 day from home in a fast-paced environment.
- Why this job: Join a dynamic team and make a real impact in the e-commerce space.
- Qualifications: 5+ years in e-commerce with strong analytical and trading skills.
The predicted salary is between 50000 - 60000 € per year.
About Us
Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style.
The Ecommerce Manager will own the day-to-day trading, onsite execution, and performance optimisation of the Hawes & Curtis website across all markets, working closely with the Ecommerce Lead to deliver the ecommerce strategy. They will be responsible for driving online revenue, improving conversion, and delivering best-in-class customer journeys, while supporting brand positioning and long-term growth.
This is a commercially focused, hands-on role requiring strong analytical capability, trading instinct, and close cross-functional leadership support.
- Trading Growth & Revenue
- Own daily, weekly, and monthly online trading performance across all markets (UK, US, International)
- Support with seasonal, promotional, and campaign trading plans in line with business objectives
- Partner with Creative and Performance marketing team members to support key moments (Black Friday, Sale, New Season, Category Launches)
- On-site Merchandising & UX
- Work with CRO and UX lead to drive roadmap: A/B testing, UX improvements, funnel optimisation
- Use analytics tools (GA4, heatmaps, dashboards, available customer and product data) to identify opportunities
- Translate insight into actionable trading improvements
- Identify risks: fragmentation, overstock, availability gaps
- Ensure availability supports campaign and marketing plans
- Manage localisation across key markets (pricing, promotions, content)
- Ensure duties, taxes, delivery messaging and UX are clear and optimised
- Adapt and execute the global trading plan to reflect local market needs, within agreed commercial guardrails
- Act as a key day-to-day partner to Marketing, Creative, CRM and Performance teams, ensuring trading priorities are clearly briefed and executed
- Support campaign planning and execution
- Champion a test-and-learn, data-led culture
- Contribute recommendations on tools and automation to improve trading efficiency
5+ years’ experience in Ecommerce / Digital Trading (fashion or lifestyle preferred)
- Proven track record of delivering online revenue growth
- Strong commercial and analytical mindset
- Experience managing onsite merchandising and promotions
- Advanced understanding of CRO and UX principles
- Comfortable working in fast-paced, performance-driven environments
- Experience in international ecommerce (USA, AUS, ROW)
- Experience in premium or heritage brands
- Exposure to CRM and lifecycle marketing
- Comfortable balancing brand and performance
*Please note this role is 4 days on-site with 1 day wfh
E-Commerce Manager - Digital in City of London employer: Hawes and Curtis
Hawes & Curtis is an exceptional employer that values its employees by fostering a collaborative and innovative work culture, particularly in the vibrant setting of London. As an E-Commerce Manager, you will benefit from a strong focus on professional growth, with opportunities to lead impactful projects that drive online revenue and enhance customer experiences. The company offers a unique blend of heritage and modernity, ensuring that you are part of a team that champions quality and creativity while enjoying a flexible work arrangement of four days on-site and one day working from home.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Manager - Digital in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their brand values, recent campaigns, and market position. We want you to show them that you’re not just another candidate, but someone who genuinely cares about their mission and vision.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of E-Commerce Manager. We suggest highlighting your analytical skills and any successful projects you've led that drove online revenue growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace E-Commerce Manager - Digital in City of London
Some tips for your application 🫡
Show Your Passion for E-Commerce:When writing your application, let us see your enthusiasm for e-commerce and the fashion industry. Share specific examples of how you've driven online revenue or improved customer journeys in your previous roles. We love to see candidates who are genuinely excited about what they do!
Tailor Your CV and Cover Letter:Make sure your CV and cover letter are tailored to the E-Commerce Manager role. Highlight relevant experience, especially in trading growth and performance optimisation. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Data-Driven:Since this role requires strong analytical skills, include any experience you have with analytics tools like GA4 or A/B testing. We appreciate candidates who can translate data insights into actionable strategies, so share how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team at Hawes & Curtis!
How to prepare for a job interview at Hawes and Curtis
✨Know Your Numbers
Make sure you brush up on your analytical skills before the interview. Be ready to discuss specific metrics you've improved in previous roles, like conversion rates or online revenue growth. This will show that you understand the commercial side of e-commerce and can drive results.
✨Showcase Your Creativity
Since this role involves working closely with creative teams, come prepared with examples of successful campaigns or merchandising strategies you've implemented. Highlight how your creative input has led to increased sales or improved customer journeys.
✨Understand the Brand
Do your homework on Hawes & Curtis. Familiarise yourself with their product lines, brand values, and target audience. Being able to articulate how your experience aligns with their heritage and style will demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific challenges, like optimising a campaign during peak trading periods. Think through potential scenarios and have a few strategies ready to share. This will showcase your problem-solving skills and ability to think on your feet.
