At a Glance
- Tasks: Lead exciting digital projects and enhance customer experiences in a luxury brand.
- Company: Join Hawes & Curtis, a British heritage brand known for quality and style.
- Benefits: Competitive salary, collaborative environment, and opportunities for professional growth.
- Other info: Work on-site 4/5 days a week in a dynamic team.
- Why this job: Make a real impact on digital transformation in a premium brand.
- Qualifications: Experience in project management and a passion for digital innovation.
The predicted salary is between 40000 - 50000 £ per year.
About Us
Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style.
The Role
As a Digital Project Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Working cross-collaboratively with web development and ecommerce teams, you will oversee the coordination, planning, and execution of all technical implementations, platform enhancements, and third-party integrations.
Responsibilities & Duties
- Project & Delivery Management
- Manage the end-to-end delivery of ecommerce projects, including new features, platform improvements, integrations, and system upgrades, ensuring alignment with business priorities.
- Monitor progress and proactively identify risks, issues, and dependencies to keep projects on schedule.
- Maintain clear documentation, roadmaps, and implementation plans for all digital initiatives.
- Cross-Functional Collaboration
- Serve as the primary liaison between ecommerce, web development, design, content, merchandising, and external development partners.
- Partner with the Ecommerce team to ensure strong governance, accurate reporting and clear communication across delivery teams.
- Facilitate regular project meetings, sprint planning, and monthly/weekly service review sessions to drive consistent communication and accountability.
- Quality Assurance & Operational Excellence
- Oversee testing, QA processes, and validation of all site releases to ensure accuracy, performance, and brand consistency.
- Ensure integrations—such as payment gateways, fulfilment partners, customer service tools, analytics, and CRM systems.
- Maintain high operational reliability by reviewing issues, troubleshooting platform problems, and coordinating swift resolutions.
- Commercially aware, with a good understanding of contract management and profitability analysis.
- Stakeholder Communication
- Provide clear, structured updates on project status, risks, and next steps to senior stakeholders.
- Support business teams with training, documentation, and guidance on new tools and processes.
- Translate business requirements into actionable technical briefs, ensuring clarity for all contributors (including a non-technical audience).
Skills & Experience
- Proven experience in service delivery management, or similar experience in project management.
- In depth knowledge of IT infrastructure, networks, and emerging technologies.
- Solid understanding of the Cloud, ecommerce platforms, digital transformation, development workflows, and integration processes.
- Excellent communication skills and ability to translate technical concepts into business language and influence senior stakeholders.
- Highly organised, detail-driven, and comfortable managing multiple projects simultaneously.
- A passion for elevating the digital presence of a premium, heritage-driven brand.
Please note this role is based 4/5 days on-site.
Digital Project Manager in City of London employer: Hawes and Curtis
Hawes & Curtis is an exceptional employer that values innovation and collaboration, offering a dynamic work environment where creativity thrives. As a Digital Project Manager, you will benefit from a culture that prioritises employee growth through continuous learning opportunities and cross-functional teamwork, all while being part of a prestigious British brand known for its commitment to quality and style. Located in a vibrant area, the company provides a unique chance to contribute to the digital transformation of a heritage brand, ensuring your work has a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Project Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements. This is a great way to demonstrate your expertise as a Digital Project Manager and make a lasting impression.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your responses to highlight how your experience aligns with their values and goals. Remember, it’s all about showing them why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Digital Project Manager in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Digital Project Manager role. Highlight your project management experience, especially in ecommerce, and don’t forget to mention any relevant technical knowledge!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about digital project management and how your background makes you the perfect fit for our team at Hawes & Curtis.
Showcase Your Communication Skills:Since this role involves liaising with various teams, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language to show us you can translate technical jargon into business-friendly terms.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hawes and Curtis
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of ecommerce platforms, digital transformation, and IT infrastructure. Be ready to discuss how these elements play a role in enhancing customer experience, as this will show your understanding of the industry and the specific needs of Hawes & Curtis.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed end-to-end delivery of projects. Highlight your ability to monitor progress, identify risks, and keep everything on track. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Communicate Clearly and Confidently
Since you'll be liaising with various teams, practice translating technical jargon into layman's terms. During the interview, focus on how you can effectively communicate project updates and requirements to both technical and non-technical stakeholders.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific project challenges or stakeholder communications. Think through potential scenarios related to ecommerce projects and prepare your responses. This will help you showcase your problem-solving skills and strategic thinking.
