Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Repair vehicles and provide top-notch customer service in a dynamic workshop environment.
- Company: Join the family-owned Hawco Group, part of John Clark Motor Group.
- Benefits: Earn £45,000 - £51,000 plus bonuses, enjoy 30 days leave, and generous discounts.
- Why this job: Be part of a passionate team and grow your skills with extensive training.
- Qualifications: NVQ level 3 in Vehicle Maintenance and Repair; teamwork and customer service skills required.
- Other info: Experience a supportive culture with over 70 years of service excellence.
The predicted salary is between 45000 - 51000 £ per year.
£2,000 Welcome Bonus for New Hires! (Limited Time Offer, T&Cs apply)
We’re thrilled to announce that Hawco is now part of the John Clark Motor Group. The great news is, it’s business as usual! Our people, culture, and service standards will all stay the same as we look to a future of growth and opportunity.
About the role
- £45,000 - £51,000 annual salary + bonus
- 30 days Annual Leave
- 5 day working week
- Extensive Brand Training & career opportunities
- Generous retail discounts
- Maternity & Paternity packages
- Wellbeing Scheme
What’s the job?
Joining us at Hawco Group as a Service Technician, within our busy workshop, will involve carrying out motor vehicle repairs to approved standards as well as delivering unbeatable customer service every time. The most important thing is you will be a member of a knowledgeable, driven team that understands what you stand for. With extensive and ongoing training you will continue developing skills and staying up to date with the latest vehicle technology.
Daily responsibilities include:
- Carrying out diagnosis and undertaking a wide range of servicing and repair work on customer vehicles
- Able to demonstrate the ability to work as part of a team to deliver excellent customer service
- Ensuring effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles
- Building long lasting and effective working relationships with customers and colleagues
- Accurately completing repair and service records as well as any other appropriate activities as specified by the Service Manager
- Actively supporting company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
- Analysing work orders carefully to understand a vehicle’s condition, the accuracy of the diagnosis, and what work has been agreed to
Key attributes and skills you need:
- The ability to work as part of a team to deliver excellent customer service
- A minimum of NVQ level 3 in Vehicle Maintenance and Repair
- Demonstrates an honest and diligent approach to work
- Has a flexible approach to time-keeping when completing jobs in order to achieve customer satisfaction
- Systematic and organised; pays attention to the finer details
- Previous diagnostic experience would be an advantage and an understanding of automotive systems and functionalities
- A full and valid UK Driving Licence
Our culture
Working for Hawco Group you will be part of one of the few remaining family-owned car retailers in the Highlands which has over 70 years’ experience delivering excellent service to motorists in the north of Scotland. We seek to build an environment that values cooperation, differing viewpoints, and diverse approaches. At Hawco Group, we are passionate about people who are enthusiastic about their work. Our team members are at the core of what we do.
Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.
By applying for this role, you accept our Terms & Conditions and Privacy Policy which can be found at www.hawcogroup.co.uk.
Service Technician in Elgin employer: Hawco Group
Contact Detail:
Hawco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Elgin
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hawco Group and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills and be ready to discuss your previous experience with vehicle repairs. We want to see how you can bring your expertise to the table and tackle any challenges that come your way.
✨Tip Number 3
Show off your customer service skills! Since delivering excellent service is key for this role, think of examples where you've gone above and beyond for customers. We love to hear about those moments that made a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Hawco family. Don’t miss out on that £2,000 welcome bonus!
We think you need these skills to ace Service Technician in Elgin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Technician role. Highlight your relevant experience, especially any diagnostic work or customer service skills that match what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and how you can contribute to our team at Hawco Group. Keep it friendly and professional!
Show Off Your Skills: Don’t forget to mention your NVQ level 3 in Vehicle Maintenance and Repair and any other qualifications. We want to see how your skills align with our needs, so be specific about your technical knowledge.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Hawco Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Familiarise yourself with common diagnostic tools and automotive systems, as you'll likely be asked about them during the interview.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be prepared to share examples of how you've successfully worked with others in the past. Highlight any experiences where you delivered excellent customer service as part of a team.
✨Be Organised and Detail-Oriented
Demonstrate your systematic approach by discussing how you manage your time and tasks effectively. Mention specific instances where your attention to detail made a difference in your work or customer satisfaction.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.