Dealing with day-to-day phone calls from service users, families, carer and taking new referrals.
Provide out of hour on-call support
Rostering
Managing the weekly rota by matching the right carers and service users together for the best possible outcomes
Supporting operations to deliver a good service across our client locations in the community
Carrying our initial assessment of for new referrals
Ensure high standard of care is delivered across the board at all times.
Carry out internal audit and ensure services are in compliance with all CQC regulations.
Working with the management team to ensure quarterly audit and compliance using appropriate organisation compliance tool.
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Read more in Cardiff employer: HAVESTERS
As a leading provider of person-centred care, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. Our commitment to professional development ensures that you will have ample opportunities for growth, while our focus on dignity and independence for clients reflects our core values. Join us in making a meaningful impact in the community, all while enjoying competitive benefits and a flexible work-life balance.
