Maintenance Surveyor in Rainham

Havering is the most eastern London borough, bordered by Essex to the North and East, the River Thames to the South and the boroughs of Redbridge and Barking & Dagenham to the West. It is one of the largest boroughs in Greater London with a population of 226,000, over 7,000 businesses and an area approaching 40 square miles. The London Borough Of Havering currently manages Havering’s social housing stock which is in excess of 12,000 properties. It is delivering a £3bn investment programme that will improve the borough as a place to live. It will bring thousands of new jobs and genuinely affordable homes while helping to create new business opportunities.

At the London Borough of Havering’s void and repairs team, we pride ourselves on being an innovative organisation with a commitment to the needs of residents living in the borough, with a firm focus on repairs and maintenance of LBH housing stock and PSH managed dwellings on a daily basis and achieving positive outcomes whilst looking at service improvements to enhance resident satisfaction.

An opportunity has arisen for an experienced Repairs, Void and Stock Condition Surveyor to join our high achieving repairs and Voids team who continually exceed their targets in a highly pressurised environment.

Main Purpose of the Job/Key Objectives:

• To provide an effective & responsive service to Havering residents relating to repairs and maintenance requirements including defect diagnosis, various inspection and approval regimes, including damp and structural inspections, contractor and works supervision and health and safety to determine the best options and resources available on a case by case basis.
• To undertake robust post inspections of works ensuring high quality repairs and value for money.
• To manage the repairs, stock and voids process from initial assessment through to completion, including supervising contractors, ensuring compliance with the Decent Homes Standard, Awaab’s Law, HHSRS, Asbestos, HSE, Fire Safety, Gas Safety, Electrical Safety, Building Regulations, and other statutory frameworks.
• To oversee the voids process, ensuring properties are returned to lettable standards within target turnaround times, minimising rental loss and supporting the Council’s housing needs whilst managing budgets and avoiding overspend.
• To contribute to the Council’s wider asset management and sustainability objectives by carrying out stock condition, HHSRS, and EPC surveys. Accurately record and detail data from these inspections to support Havering’s long-term investment planning and the council’s target of zero carbon by 2040.
• To manage a caseload, engage directly with residents, and coordinate referrals to other services where necessary.

The role requires strong technical knowledge, a customer-focused approach, and a commitment to delivering high-quality housing services that meet both compliance standards and resident expectations.

The closing date for the receipt of applications is 16th March 2026; however, interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interview date to be confirmed.

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770.

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.