At a Glance
- Tasks: Ensure housing safety and compliance through inspections and resident engagement.
- Company: Join the London Borough of Havering, committed to community welfare.
- Benefits: Competitive salary, supportive team environment, and impactful work.
- Other info: Flexible role with opportunities for personal and professional growth.
- Why this job: Make a real difference in residents' lives while ensuring their safety.
- Qualifications: Experience in housing compliance and excellent communication skills required.
The predicted salary is between 38739 - 38739 £ per year.
Contract: Secondment / Fixed Term – 12 months (Maternity Cover)
Location: Romford (with borough-wide travel)
Service: Housing / Resident Services
Grade: 5
Salary: £35,520 – £38,739 per annum
About the Role
We are seeking an experienced and highly motivated Compliance Officer to join our Resident Services team on a 12-month maternity cover basis. This key frontline role is responsible for ensuring the safety and compliance of our housing stock, focusing on fire safety, clutter management, and housing standards. The role protects residents, maintains safe communal areas, and ensures the Council meets its statutory obligations under housing and building safety legislation. It requires a strong customer focus, balancing enforcement with engagement and support for residents.
Key Responsibilities
- Carry out inspections across housing stock, including communal areas and individual dwellings, to assess compliance with:
- Fire Risk Assessments (FRAs)
- Housing Health and Safety Rating System (HHSRS)
- Clutter and hoarding standards
- Identify hazards and non-compliance issues, including fire risks linked to items in communal areas
- Take appropriate action to address risks, including issuing warnings, enforcement action, and follow-up inspections
- Work directly with residents to educate, support, and encourage behaviour change, particularly in relation to clutter and fire safety risks
- Manage and monitor compliance actions, ensuring risks are mitigated within agreed timescales
- Maintain accurate records, evidence, and compliance documentation
- Work collaboratively with housing officers, contractors, and external partners to resolve issues
- Escalate high-risk cases appropriately, ensuring resident safety is prioritised at all times
About You
We are looking for someone with a strong background in housing compliance, who can demonstrate:
- Proven experience in:
- Fire safety compliance and FRA processes
- HHSRS inspections and hazard identification
- Managing clutter/hoarding cases and enforcement activity
- Excellent customer service and communication skills, with the ability to engage effectively with a wide range of residents, including vulnerable individuals
- A practical and solution-focused approach, with the confidence to take enforcement action where required
- Strong organisational skills and the ability to manage a varied caseload
- Experience of working within a social housing or local authority environment
- Good understanding of relevant legislation, including building safety and housing standards
What We Offer
- Opportunity to work in a high-impact role supporting resident safety and wellbeing
- A collaborative and supportive team environment
- Exposure to a wide range of compliance and housing management issues
This role involves regular site visits and direct resident contact. A flexible and proactive approach is essential.
Additional Information
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Compliance Officer employer: Havering Schools
The London Borough of Havering is an excellent employer, offering a collaborative and supportive work environment where you can make a meaningful impact on resident safety and wellbeing. With a strong focus on employee growth and development, this role as a Compliance Officer provides opportunities to engage directly with the community while ensuring compliance with housing standards. The borough's commitment to diversity and inclusion ensures that all employees feel valued and respected, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Officer
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Havering Schools when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Havering Schools!
We think you need these skills to ace Compliance Officer
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Compliance Officer, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Havering Schools. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Havering Schools
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Havering Schools.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Havering Schools in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Havering Schools.