Sheltered Housing Scheme Officer

Sheltered Housing Scheme Officer

Romford Full-Time 32000 - 35000 Β£ / year (est.) No home office possible
Havering Education Services

At a Glance

  • Tasks: Support independent living and wellbeing for residents in sheltered housing schemes.
  • Company: Join a dedicated team focused on safeguarding and enhancing resident satisfaction.
  • Benefits: Enjoy a competitive salary, supportive work culture, and opportunities for personal growth.
  • Why this job: Make a real impact in people's lives while working in a rewarding and dynamic environment.
  • Qualifications: Experience in tenancy and site management is essential; driving license preferred for site travel.
  • Other info: Diversity is celebrated here; applications are welcomed from all backgrounds.

The predicted salary is between 32000 - 35000 Β£ per year.

We are a highly motivated dedicated team supporting and encouraging independent living, wellbeing and safeguarding for all our residents within 18 supported housing schemes across Havering.

ABOUT THE JOB

The work is both challenging and rewarding so we are looking for an experienced colleague to join a small team with a reputation for doing whatever it takes to get the job done.

Based from our sheltered schemes and managing the sheltered housekeeper, there will be daily contact with residents, family members, staff and partners from both internal and external services. There is a focus on resident welfare and early intervention, resident satisfaction, fire prevention, health and safety and compliance.

The successful candidate will also provide temporary cover for team colleagues as and when required.

Details of the job requirements are included in the Job Profile and Person Profile for the post.

ABOUT YOU

We are looking for an enthusiastic person to support our team service delivery. Someone calm, confident, professional and able to deal with whatever challenges present to secure the best possible outcomes.

The post holder will be required to work 36 hours per week, Monday to Friday from schemes.

Experience supporting both tenancy and site management is necessary for this role. We are looking to appoint a driver with access to own vehicle as travel between sites is required.

A Disclosure and Barring Scheme (DSB) check will be required for this post.

For an informal discussion about the post, please contact Sharon Nunn, Sheltered Housing Manager on 01708 431017.

The closing date for the receipt of applications is 7/4/26 however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful. Interview date to be confirmed.

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

About Us

With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.

Find out why you should work for Havering Council.

  • Locations Town Hall, Romford, Essex, RM1 3BB, GB

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Sheltered Housing Scheme Officer employer: Havering Education Services

Join our dedicated team in Havering, where we prioritise independent living and wellbeing for our residents across 18 supported housing schemes. As a Sheltered Housing Scheme Officer, you will benefit from a supportive work culture that values collaboration and personal growth, with opportunities to make a meaningful impact on the lives of those we serve. We offer competitive salaries, a commitment to diversity, and a focus on employee development, making us an excellent employer for those seeking a rewarding career in supported housing.
Havering Education Services

Contact Detail:

Havering Education Services Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Sheltered Housing Scheme Officer

✨Tip Number 1

Familiarise yourself with the specific challenges faced in sheltered housing schemes. Understanding the nuances of resident welfare, health and safety, and compliance will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the supported housing sector. Engaging with current employees or attending relevant events can provide insights into the role and may even lead to a referral.

✨Tip Number 3

Prepare for situational questions by reflecting on your past experiences in tenancy and site management. Be ready to discuss how you've handled challenges and achieved positive outcomes in similar roles.

✨Tip Number 4

Showcase your soft skills during the interview process. Highlight your calmness, confidence, and professionalism, as these traits are essential for managing daily interactions with residents and staff.

We think you need these skills to ace Sheltered Housing Scheme Officer

Experience in Tenancy Management
Site Management Skills
Strong Communication Skills
Conflict Resolution
Resident Welfare Awareness
Health and Safety Compliance
Fire Prevention Knowledge
Team Leadership
Problem-Solving Skills
Empathy and Compassion
Organisational Skills
Ability to Work Independently
Time Management
Adaptability to Change
Driving Licence and Access to a Vehicle

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sheltered Housing Scheme Officer position. Tailor your application to highlight how your experience aligns with their needs.

Craft a Strong Supporting Statement: Prepare a supporting statement of no more than two A4 pages that clearly outlines how you meet the role's criteria. Use specific examples from your past experiences to demonstrate your skills in tenancy and site management.

Highlight Relevant Experience: In your CV, emphasise any previous roles that involved resident welfare, health and safety, or compliance. Mention your ability to work calmly and confidently under pressure, as these traits are essential for this position.

Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A well-presented application reflects your professionalism and attention to detail.

How to prepare for a job interview at Havering Education Services

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Sheltered Housing Scheme Officer. Be prepared to discuss how your experience aligns with their focus on resident welfare, health and safety, and compliance.

✨Showcase Your Experience

Highlight your previous experience in supporting tenancy and site management during the interview. Be ready to provide specific examples of challenges you've faced and how you overcame them, demonstrating your calm and confident approach.

✨Emphasise Teamwork

Since the role involves working closely with a small team, be sure to express your ability to collaborate effectively. Share examples of how you've worked well with others in past roles, especially in challenging situations.

✨Prepare Questions

Prepare thoughtful questions to ask the interviewer about the team dynamics, the challenges they face, and their expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Sheltered Housing Scheme Officer
Havering Education Services
Location: Romford

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