Admin Assistant (Including MDS Duty)

Admin Assistant (Including MDS Duty)

Part-Time 23615 - 25674 £ / year (est.) No working from home possible
Havering Education Services

At a Glance

  • Tasks: Support our school office and ensure a welcoming environment for visitors.
  • Company: James Oglethorpe Primary School, dedicated to nurturing young minds.
  • Benefits: Part-time hours, training provided, and a chance to make a difference.
  • Other info: Opportunity for career growth in a supportive educational setting.
  • Why this job: Join us in shaping the future while gaining valuable experience.
  • Qualifications: Customer service skills and a positive attitude are essential.

The predicted salary is between 23615 - 25674 £ per year.

Grade 1/2 Points 3-5

The James Oglethorpe Primary School

Closing on 31/07/2026 at 12:00

Enhanced DBS Check

Permanent | Part Time 14 hours per week.

Pay Grade: Grade 1/2 Points 3-5

Hours: 14 hours per week, 8.00am - 3.30pm Thursday - Friday, 38 weeks per year

Contract: Permanent

Start Date: September 2026

We are seeking an Administrator Assistant to work Thursdays and Fridays 8.00 am to 12.15 pm and then from 1.45 pm to 3.30 pm in the school office on our Reception Desk (12 hours per week). From 12.15 pm – 1.15 pm, the successful candidate will undertake a MDS role (2 hours per week). This equates to 14 hours per week (30 minute break unpaid).

The office role is often the first point of contact for all our visitors and therefore, the ideal candidate would need to demonstrate exemplary customer service to both internal and external customers. We are looking for someone who can communicate effectively with people in person, via the telephone or email.

Responsibilities include:

  • Dealing with queries regarding the online dinner system (ParentPay) and running reports (training will be given).
  • Administering First Aid (training will be given if necessary) in the event of accident or injury and completing relevant documentation according to school procedures via Medical Tracker.
  • Receiving, sorting and distributing incoming messages, post and deliveries and collecting and dispatching outgoing mail and packages.
  • Supporting the school with arrangement of events which may include educational trips.
  • Using computerised management information systems and/or paper-based filing systems to enter, record and retrieve data.

The skills and qualities we look for in an Administrative Assistant include:

  • Previous experience of working within a school in a similar capacity (desirable).
  • Competence using the school’s SIMS system.
  • Using Google Drive and creating response forms.
  • A positive, resourceful and calm disposition ready to deal with the challenges of a school reception.
  • Providing a positive experience for visitors to the school and delivering excellent customer service.
  • Modelling our core values of Aspiration, Integrity & Identity.

For the MDS role, this person will be responsible for:

  • The transition of pupils from class to the dining hall and/or the school playground (or other designated areas during wet play) and back to class at the end of lunchtime.
  • Supervising and supporting pupils whilst they eat.
  • Promoting and supervising positive and active play and pupil relationships.
  • Health, safety, security and basic first aid (after relevant training).
  • Pupil discipline and behaviour management.

Visits to the school are welcome by appointment with the Headteacher. Please apply online.

Closing Date: Friday 31st July 2026 - 12pm

Interview Date: W/b 10th August 2026

Safeguarding: Havering Schools are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. The protection of our pupils from abuse is the responsibility of all staff within our schools, superseding any other considerations. Therefore, Havering Schools comply with the Department for Education ‘Keeping Children Safe in Education’ guidance. It is an offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. Please be advised that, again in line with ‘Keeping Children Safe in Education’, shortlisted candidates (who wish to accept an invite to interview) will be required to submit, prior to their interview, a self-declaration of their criminal record or information that would make them unsuitable to work with children. Upon submission of this information, online checks may be carried out. This post is exempt from the Rehabilitation of Offenders Act 1974; the successful applicant will be expected to undertake an enhanced DBS disclosure check. Having a criminal record will not necessarily debar you from obtaining a position with the School.

Equal Opportunities: Havering Schools aim to promote and ensure equality of opportunity and equal treatment for all. We are committed to equal opportunities in employment regardless of gender, marital status, race, colour, nationality (including citizenship), ethnic or national origins, disabilities, age, sexual orientation, responsibility for dependants, religious or political affiliation and trade union activities. All matters related to employment are decided on the basis of qualifications, merit and business need.

How to apply: To apply, please visit https://ats-haveringschools.jobsgopublic.com and submit your application by clicking the 'Apply Online' link below.

Admin Assistant (Including MDS Duty) employer: Havering Education Services

The Aspire Learning Federation is an exceptional employer dedicated to fostering a supportive and inclusive work environment, where the Family Liaison & Safeguarding Manager plays a crucial role in enhancing the educational experience for families. With a strong commitment to safeguarding and equal opportunities, employees are encouraged to grow professionally while making a meaningful impact in the community. Located in Havering, this position offers a unique chance to collaborate with passionate colleagues and contribute to the well-being of children and their families.

Havering Education Services

Contact Details:

Havering Education Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Admin Assistant (Including MDS Duty)

Connect with the Community

Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!

Attend Local Job Fairs

Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Havering Education Services and show off your personality in person.

Boost Your Visibility

Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.

Apply Directly Through Us!

Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Havering Education Services and let us see your personality shine through!

We think you need these skills to ace Admin Assistant (Including MDS Duty)

Communication Skills
Attention to Detail
Adaptability
Teamwork
Problem-Solving Skills
Interpersonal Skills
Time Management

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.

Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.

Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Havering Education Services.

Get Familiar with Our Brand:Before applying, take some time to learn about Havering Education Services and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!

How to prepare for a job interview at Havering Education Services

Show Off Your Communication Skills

In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.

Know the Tools of the Trade

Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Havering Education Services.

Highlight Your Flexibility

Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.

Prepare for Scenario-Based Questions

Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Havering Education Services will surely appreciate.