Service Administrator
Service Area: Early Help & Partnerships
Grade 5 - £35,520 - £38,739pa
About the Role
We are seeking an organised, reliable and proactive Service Administrator to provide high-quality administrative support across the Early Help and Partnership Service. This is a key role supporting senior managers and ensuring the smooth and effective operation of services that support children, young people and families.
Key Responsibilities
- Managing communication, including handling telephone and email enquiries
- Organising diaries and schedules for the Head of Service and Service Managers
- Arranging and facilitating meetings, including preparing agendas and taking minutes
- Ensuring compliance with policies, procedures and GDPR requirements
- Maintaining accurate records and databases
- Coordinating with internal departments and external agencies
- Providing cover for other Service Administrators across the Early Help and Partnerhships Service
- Travelling to meetings across the borough
The duties and responsibilities outlined above are indicative of the role and are not exhaustive. The post holder will be required to undertake other reasonable duties as directed by their manager.
Essential Requirements
- Experience providing administrative support within a local authority, health, education or similar environment
- Experience supporting senior management, including diary management
- Excellent working knowledge of Microsoft Office and other IT systems
- Experience of arranging and supporting meetings, including agenda preparation and minute writing
- Experience working to tight deadlines in a fast-paced environment without compromising accuracy
- Ability to manage information and data effectively and securely
- Experience communicating effectively with internal and external agencies
- Understanding of key values and behaviours required in social care
- Ability to handle highly confidential information in line with GDPR requirements
- Flexible, adaptable and able to work independently and as part of a team
The closing date for the receipt of applications is 9/8/2026, however interest in this job may be high and we therefore reserve the right to close the vacancy early.
You will be notified if your application has been successful. Interview date to be confirmed.
Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770.
Additional Information
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Service Administrator employer: Havering Adult College
Havering Council is an excellent employer, offering a dynamic work environment where you can make a real impact on community engagement through diverse events. With a strong focus on employee development and a supportive culture, you will have opportunities to grow your skills while contributing to meaningful civic and ceremonial occasions in a vibrant borough. The flexibility of working hours, including evenings and weekends, allows for a balanced work-life integration, making it an attractive place for those passionate about event management.
