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- Tasks: Support clients with Haver Analytics software and provide training to enhance their experience.
- Company: Join Haver Analytics, a leader in big data analytics and economic research.
- Benefits: Enjoy competitive salary, private health insurance, and ongoing training opportunities.
- Other info: Flexible working environment with opportunities for international travel and career growth.
- Why this job: Dive into the world of big data and make a real impact in analytics and risk management.
- Qualifications: Degree in Economics or Finance, fluent in English and either French or German.
The predicted salary is between 30000 - 40000 £ per year.
Haver Analytics is the premier provider of time series data for the global strategy, research and quant communities. We deliver primary-sourced databases, a wealth of key survey and forecast data from our industry partners, and a robust offering of archive databases that drive machine learning for big data applications. We continuously display up-to-the-minute data from over 2500 government and private sources via integration with Microsoft Office and all leading statistical packages through our DLX® software and platform-independent HaverView(TM). We pride ourselves on the quality of the data and ease of access, as well as the speed at which it is updated and supported. Founded in 1978, Haver is headquartered in New York City with offices in London, Singapore and Tokyo.
Haver Analytics seeks an Account Representative as part of our expanding Account Management team to join our growing team of consulting support professionals. Haver provides professional services to the community of economists, data scientists, strategists and risk managers within the corporate marketplace and public sector. This is an exciting opportunity for anyone interested in learning the business of professional big data analytics, risk management and economic research. The Account Representative position is full time and will be based in our London office.
Minimum qualification for the position is an undergraduate degree in Economics, Finance or a related discipline with fluency in French or German to support our growing client base across Europe. Candidates should have the flexibility to travel internationally. The Haver London office is a growing field office supporting a diverse set of clients including central banks, buy side/sell side and large non-financial corporations.
Key Responsibilities:- Support and promote adoption of Haver’s services
- Providing on-line and on-site training on Haver Analytics software
- Applying a consultative approach to training and become an expert in “knowing your audience”
- Supporting the account management team to identify opportunities within the existing client base and assisting with onboarding new clients
- Communicating effectively new software and data developments from Haver
- Managing and facilitating occasional project work in platforms such as Excel
Qualifications:
- Bachelor’s degree in economics, Finance or related discipline
- Fluency in English and either French or German
- Ability and willingness to travel internationally
- Exposure to statistical platforms such as Python and R (desirable though full training provided)
- Previous experience in a customer service industry (desirable)
Additional Information:
- Hybrid/Flexible Working (3 days in office)
- Support for ongoing training and education both internally and externally
- Competitive salary and generous commission-based activity plan
- Private Health Insurance
- Company Phone
Account Support Representative in London employer: Haver Analytics
Contact Detail:
Haver Analytics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Support Representative in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Haver Analytics on LinkedIn. Ask them about their experiences and any tips they might have for landing the Account Support Representative role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of big data analytics and economic research. Familiarise yourself with Haver's services and think about how you can contribute to their mission. Show them you’re not just another candidate, but someone who’s genuinely interested in their work!
✨Tip Number 3
Practice your language skills! Since fluency in French or German is a must, consider having mock conversations or even writing practice emails. This will help you feel more confident when communicating with clients from diverse backgrounds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Haver team. Let’s get you that job!
We think you need these skills to ace Account Support Representative in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Support Representative role. Highlight any relevant experience in customer service, economics, or data analytics. We want to see how your background fits with what we do at Haver Analytics!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills can benefit our team. Don’t forget to mention your fluency in French or German if applicable – it’s a big plus for us!
Showcase Your Skills: If you have experience with statistical platforms like Python or R, make sure to mention it! Even if you’re not an expert yet, showing your willingness to learn and adapt is key. We love candidates who are eager to grow with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Haver Analytics
✨Know Your Stuff
Make sure you brush up on Haver Analytics and its services. Understand the importance of time series data and how it impacts the global strategy and research communities. Being able to discuss specific features of their software and how they benefit clients will show your genuine interest.
✨Showcase Your Language Skills
Since fluency in French or German is a must, be prepared to demonstrate your language skills during the interview. You might be asked to answer questions or even role-play scenarios in your second language, so practice beforehand to feel confident.
✨Consultative Approach
Haver values a consultative approach to training and client interaction. Think of examples from your past experiences where you’ve successfully identified client needs and tailored your support accordingly. This will highlight your ability to connect with clients and provide effective solutions.
✨Be Ready to Discuss Data Tools
Familiarise yourself with statistical platforms like Python and R, even if you haven't used them extensively. Be ready to discuss how you would apply these tools in the context of Haver’s services. Showing a willingness to learn and adapt will impress the interviewers.