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- Tasks: Support the Volunteer Services Team with admin tasks and engage with volunteers.
- Company: Havens Hospices, dedicated to caring for those with complex conditions.
- Benefits: Competitive salary, meaningful work, and opportunities for professional development.
- Why this job: Make a real difference in the lives of patients and families while gaining valuable experience.
- Qualifications: Strong organisational skills and a passion for volunteering.
- Other info: Join a diverse team committed to making every day count.
The predicted salary is between 500 - 1500 £ per month.
Working within our Volunteer Services Team, based at both Fair Havens in Southend on Sea, and Little Havens in Thundersley, this role plays a key part in supporting the Volunteer Services Team Manager and Volunteer Services Team Advisor with administrative tasks. The ideal candidate will provide administrative support for the Volunteer Services Team, covering a full range of tasks such as recruitment and onboarding, and supporting with the development and engagement of our volunteers. To be first point of day-to-day contact for volunteer queries and provide support and advice as needed about the service.
Responsibilities
- Manage the relevant volunteering shared channels and email inboxes, including responding to queries and escalating matters as needed to the Volunteer Experience Team Manager.
- Undertake the administrative support process for volunteer recruitment and onboarding including pre-employment vetting, new starter process, development logging and tracking and support Volunteer Co-ordinators with their roles.
- Ensure the smooth implementation, administration and accurate recording of volunteer information and activity within our systems and files.
- Engage with external parties as necessary on a full range of volunteer matters.
- Attend and accompany the Volunteer Experience Team at events to encourage and recruit new volunteers and engage with school/college providers to spread the message of Havens Hospices' mission in volunteering opportunities.
- Contribute to the Volunteer Experience Team's time-limited projects which require admin support.
- Work in partnership with the Volunteer Experience Team Manager and Advisor in all volunteering related matters, in line with best practice and our Charity policy and procedure to protect and develop our people.
- Maintain accurate recording systems of our volunteers and their activity and create reports related to this as and when required.
- Participate in appropriate internal and external educational training programmes to ensure continued professional development.
- Provide operational support for colleagues in the wider People Team service as required.
- Ensure compliance with relevant health and safety and other organisational policies and procedures.
About Havens Hospices
At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens. Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
What we offer
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you'll be helping us continue 'Making every day count' for those who need us most.
Equal Opportunities
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment. We value diversity and welcome applications from all sections of the community.
Volunteer Experience Team Administration Assistant in Southend-on-Sea employer: Havens Hospices
Contact Detail:
Havens Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Experience Team Administration Assistant in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the Volunteer Services Team or related fields on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Be proactive! If you see an event or opportunity related to volunteering, attend it. Engaging with the community shows your commitment and might just lead to a chat about job openings.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the team, express your passion for volunteering and how you can contribute to their mission. It’s all about making that personal connection.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Havens Hospices family.
We think you need these skills to ace Volunteer Experience Team Administration Assistant in Southend-on-Sea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can support our Volunteer Services Team, so don’t be shy about showcasing relevant experiences!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate brevity, especially when it comes to explaining your administrative skills and volunteer engagement experience.
Show Your Passion for Volunteering: Let us know why volunteering matters to you! Share any personal experiences or motivations that drive your interest in supporting our volunteers. We love seeing genuine enthusiasm for our mission at Havens Hospices.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Havens Hospices
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Volunteer Experience Team Administration Assistant. Familiarise yourself with tasks like recruitment, onboarding, and volunteer engagement. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle volunteer queries or manage administrative tasks. Practise your responses, focusing on your relevant experience and skills. This will help you articulate your thoughts clearly during the interview.
✨Show Your Passion for Volunteering
Havens Hospices is all about making a difference through volunteering. Be ready to share why you’re passionate about supporting volunteers and how you can contribute to their mission. This personal touch can really set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming projects, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.