At a Glance
- Tasks: Support the Shop Manager in running a busy Suez Re-cycle store and delivering top-notch customer service.
- Company: Join a vibrant team at Suez Re-cycle, making a difference in your community.
- Benefits: Flexible part-time hours, competitive pay, and a chance to develop leadership skills.
- Other info: Opportunity for career growth and to work with a passionate team.
- Why this job: Be part of a meaningful mission while gaining valuable retail experience.
- Qualifications: GCSEs in Maths & English or equivalent, plus great communication and IT skills.
The predicted salary is between 10 - 12 £ per hour.
We have an opportunity for an Assistant Shop Manager to join us in our popular and busy Suez Re-cycle store. This is a part-time position, with the working pattern spread flexibly, 2 days within 7 days, including either a Saturday or Sunday.
Main duties of the job
- You will support the Shop Manager in delivering sales, developing the team and shop, all whilst delivering an excellent standard of customer service within the local community.
- Working alongside the Suez recycle centre team.
Detailed job description and main responsibilities
- To effectively manage the day to day running of the shop staff and volunteers, providing effective leadership and encourage the team to maximise potential.
- To manage stock, maximise profit and minimise costs, and achieve sales targets, initiating marketing campaigns and sales promotions.
- Take full responsibility for managing the shop in the Shop Manager’s absence.
- To maintain an awareness of developments in local shops, especially in the Charity/low-cost sector, updating the Shop Manager as required.
- To maintain and develop good channels of communication with colleagues in other Havens Hospices Shops, local communities, and organisations.
- To provide cover for other Assistant Shop Managers from time to time in other stores, as required by your Area Manager.
- To assist in developing the shop’s ecommerce business.
- To actively promote Gift Aid, sign up donors and support performance targets.
- To make day-to-day decisions to ensure the successful and safe trading operation of the shop.
Person specification
- Education: GCSE or equivalent in Maths & English, or demonstrable good standard of literacy and numeracy skills.
- Skills & Experience: Good standard of IT skills, including using Microsoft Office, Teams, Outlook and Excel. Demonstrable experience of excellent customer service skills and of dealing with the public face to face and over the telephone. Excellent communication skills, both written and verbal.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Assistant Shop Manager - Suez Recycle in Southend-on-Sea employer: Havens Hospices
At Suez Recycle, we pride ourselves on being an excellent employer that values community engagement and employee development. Our part-time Assistant Shop Manager role offers a flexible working pattern, allowing you to balance work with personal commitments while contributing to a meaningful cause. With a supportive work culture, opportunities for growth, and the chance to make a positive impact in your local area, joining our team means being part of something rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager - Suez Recycle in Southend-on-Sea
✨Tip Number 1
Get to know the company! Research Suez Recycle and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to charity shops. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Assistant Shop Manager, especially around customer service and team leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Suez Recycle family.
We think you need these skills to ace Assistant Shop Manager - Suez Recycle in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering excellent customer service. Share specific examples of how you've gone above and beyond for customers in the past. This will help us see that you're a great fit for our team!
Highlight Your Leadership Skills:As an Assistant Shop Manager, you'll be leading a team. Make sure to mention any experience you have in managing or supporting teams. We want to know how you motivate others and help them reach their potential!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Havens Hospices
✨Know the Shop Inside Out
Before your interview, take some time to research Suez Recycle and its operations. Familiarise yourself with their mission, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or project. Highlight how you motivated others and achieved results together.
✨Customer Service is Key
Since excellent customer service is crucial for this role, think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure a positive experience for everyone.
✨Be Ready for Practical Scenarios
Expect situational questions that assess your problem-solving skills. For example, how would you manage stock levels during a busy period? Practising these scenarios can help you articulate your thought process clearly during the interview.
