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- Tasks: Lead a team to create an inspiring shopping experience and drive sales for a good cause.
- Company: Join Havens Hospices, a charity making a real difference in the community.
- Benefits: Competitive salary, ongoing training, and opportunities for career progression.
- Other info: Work in a positive environment with a focus on ethical retail and community spirit.
- Why this job: Be part of a movement in sustainable fashion while supporting hospice care funding.
- Qualifications: Retail management experience preferred; passion for sustainability and community is essential.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about sustainable fashion, community spirit, and making a real difference every day? We are looking for a dynamic Shop Manager to lead our Suez Recycle team and help us work alongside Suez in the Southend Recycling facility. At the heart of our mission is something much bigger than just great clothes and bargains — we’re here to generate vital income for some of the leading hospice groups in the region, supporting exceptional care for local people and their families.
What We’re Looking For
- Retail management experience (charity sector a plus, but not essential)
- A people‑person with excellent communication and leadership skills
- Passion for sustainability, fashion, and giving back to the community
- A proactive, hands‑on approach to hitting targets and solving problems
- Flexibility and a great sense of humour!
Why Join Us?
- Be part of a growing movement in ethical, sustainable retail
- Make a genuine difference to people’s lives through hospice care funding
- Work in a positive, values‑driven environment
- Ongoing training, support, and opportunities for progression.
What You’ll Be Doing
- Leading by example to create an inspiring and welcoming shopping experience
- Motivating and managing a fantastic team of staff and volunteers
- Driving sales, donations, and community engagement
- Championing visual merchandising and sustainable fashion trends
- Managing stock, budgets, and day‑to‑day operations with energy and efficiency
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices – Fair Havens for adults or Little Havens for children - or a combination. Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services. In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most. At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
Key Responsibilities
- To effectively manage the day to day running of the shop staff and volunteers
- To build a good working relationship with the on‑site Suez team.
- To manage stock, optimise profit and maximise sales, retaining oversight for all transactions taken.
- Collecting stock from the Leigh Marsh site
- To be aware of, and help the store to hit all sales targets, providing effective leadership to encourage the team to maximise potential.
- To take responsibility for managing your shop and brief the Area Manager at regular agreed intervals (and immediately if urgent) on progress in your allocated shop.
- Proposing action to the Area Manager for improvements in operations.
- To carry out PAT on electrical items sold in the shop.
- To maintain an awareness of developments in local shops, especially in the charity sector, updating the Area Manager as required.
- To maintain an awareness of the work of Havens Hospices and relevant local or national issues through press, media, and local views.
- To decide, without reference, but with procedural guidelines, what prices to charge for individual items to maximise both turnover and income.
- Hold shop keys, opening and closing the premises for trading hours, ensuring that the hours are strictly adhered to, and responding to emergency call out if, and when necessary.
- Ensuring the shop is kept clean and tidy and goods are displayed in an attractive and presentable manner.
- Ensure that all statutory responsibilities are met, including Fire and Health & Safety regulations.
We value diversity and welcome applications from all sections of the community.
Shop Manager - Suez Recycle | Havens Hospices employer: Havens Hospices
Contact Detail:
Havens Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Suez Recycle | Havens Hospices
✨Tip Number 1
Get to know the company inside out! Research Havens Hospices and their mission. When you walk into that interview, show them you’re not just another candidate — you’re genuinely passionate about sustainable fashion and making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application. It’s all about building those relationships and showing you’re invested in the role.
✨Tip Number 3
Prepare some killer questions for your interview. Think about what you want to know about the team dynamics or how they measure success in the shop. This shows you’re serious about the role and ready to hit the ground running!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Shop Manager - Suez Recycle | Havens Hospices
Some tips for your application 🫡
Show Your Passion: Let your love for sustainable fashion and community spirit shine through in your application. We want to see how your values align with ours, so don’t hold back on sharing why this role excites you!
Tailor Your CV: Make sure your CV highlights your retail management experience, especially if you've worked in the charity sector. We’re looking for those standout moments that showcase your leadership skills and ability to motivate a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Use it to explain how your proactive approach and problem-solving skills can help us hit our targets and make a difference in the community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at Havens Hospices
✨Know Your Stuff About Sustainability
Make sure you brush up on sustainable fashion trends and the importance of recycling. Being able to discuss how these elements tie into the role will show your passion and commitment to the mission of Havens Hospices.
✨Show Off Your People Skills
As a Shop Manager, you'll be leading a team of staff and volunteers. Prepare examples of how you've motivated teams in the past, resolved conflicts, or created a positive work environment. This will highlight your leadership abilities.
✨Demonstrate Your Retail Management Experience
Even if you haven't worked in the charity sector before, be ready to talk about your retail management experience. Focus on how you've driven sales, managed stock, and met targets in previous roles to showcase your relevant skills.
✨Bring Your Sense of Humour
A great sense of humour can go a long way in creating a welcoming atmosphere. Be yourself and let your personality shine through during the interview. It’ll help the interviewers see how you’d fit into their positive, values-driven environment.