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For Companies At a Glance
- Tasks: Lead a team to create clean, welcoming spaces for patients and families.
- Company: Join Havens Hospices, where your work makes a real difference every day.
- Benefits: Competitive salary, supportive environment, and the chance to make an impact.
- Why this job: Be part of something meaningful and help create lasting memories for families.
- Qualifications: Natural leader with organisational skills and a passion for cleanliness.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We’re Hiring: Housekeeping Team Leader
Are you passionate about creating clean, welcoming spaces and inspiring a team to do their best work? We’re looking for a Housekeeping Team Leader to join our dedicated team at Little Havens Hospice in Thundersley where your efforts will make a real difference every day.
What we’re looking for
- A natural leader who’s organised and proactive
- A team player who’s not afraid to roll up their sleeves
- Someone who takes pride in a clean and welcoming environment
Why join Havens Hospices
Because working here means more than just a job; it means being part of something meaningful. You\\\’ll be supported, appreciated, and know you\\\’re making a difference.
Ready to lead with purpose?
Apply now and be part of something bigger.
Responsibilities
- Supporting and motivating our housekeeping team
- Keeping supplies well-stocked and ordered
- Creating and managing the housekeeping rota to ensure full shift coverage
- Escalating any staffing gaps to management in good time
- Prepare the rotas in advance to ensure all shifts are covered. (Including the booking of A/L cover)
- Ensure stock rotation of cleaning products and linens
- Ensure ordering is up to date and stock levels are maintained
- Provide monthly 1-1 support meetings for the housekeepers in your team
- Raise any issues with the above points directly with the Soft Services Manager
- Cleaning to include toilets, bathrooms, administration areas, care areas, accommodation areas and reception areas
- Dusting, cleaning, washing/ironing, cleaning at higher levels/ vacuuming
- Some lifting and moving of furniture and equipment will be required
- Maintain cleaning standards following the cleaning schedule applicable to the area of work
- Use the correct cleaning products and equipment for the job and report any deterioration in standards and health hazards
- Ensure that all floor surfaces, furniture, fixtures, fittings, and equipment are cleaned in the relevant manner
- Carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently
- Check daily and replenish disposables as and when required
- Ensure that the Hospice is always safe and tidy (e.g., move clutter, tidy areas etc)
- To support the cleaning at other sites as required
- To take part in any deep cleaning required throughout the organisation
- Report any maintenance requirements or any equipment that is defective on the Hospice reporting system
- Dispose of waste in accordance with the Hospice Waste Management Policy
- To foster a good working relationship with trustees, employees, patients, and visitors
- Communicate with patients and family in a polite and courteous manner
- Utilising your communication skills, build and maintain a large team of housekeeping volunteers for each site ensuring that volunteer management and compliance is maintained at the highest level to minimise turnover of volunteers
- To participate in annual appraisal process including monthly 1-1 meetings
- To be prepared to develop skills and competencies to meet the demands of the role as it evolves over time
- To identify own on-going educational needs and discuss with your Line Manager to achieve those development needs
- To always conduct oneself in a professional manner
- To advise your line manager on any additional or excess resource requirements
About Havens Hospices
At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.
Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
We value diversity and welcome applications from all sections of the community.
Application details
This advert closes on Tuesday 14 Oct 2025
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Housekeeping Team Leader | Havens Hospices employer: Havens Hospices
Contact Detail:
Havens Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader | Havens Hospices
✨Tip Number 1
Get to know the company culture! Before your interview, check out Havens Hospices' website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of something meaningful.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or tackled challenges head-on. Be ready to share these experiences during your interview to demonstrate that you're the proactive leader they're looking for.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed schedules or resources effectively in the past. This will highlight your ability to create and manage rotas, which is key for the Housekeeping Team Leader role.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the team dynamics or the challenges they face. This shows that you're not just interested in the job, but also in how you can contribute to making every day count at Havens Hospices.
We think you need these skills to ace Housekeeping Team Leader | Havens Hospices
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for creating clean and welcoming spaces shine through. We want to see how much you care about making a difference in the lives of our patients and their families.
Highlight Your Leadership Skills: As a Housekeeping Team Leader, you'll be inspiring a team. Make sure to showcase any previous leadership experience or examples where you've motivated others. We love seeing how you can bring out the best in a team!
Be Organised and Proactive: In your application, demonstrate your organisational skills and proactive approach. Mention any relevant experiences where you've successfully managed schedules or maintained stock levels, as these are key to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Havens Hospices
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housekeeping Team Leader. Familiarise yourself with the cleaning standards and procedures mentioned in the job description. This will help you demonstrate your knowledge and show that you're ready to lead a team effectively.
✨Show Your Leadership Skills
Be prepared to discuss your previous experience in leading teams. Think of specific examples where you've motivated others or resolved conflicts. Highlight how you can inspire your team to maintain a clean and welcoming environment, as this is crucial for the role.
✨Emphasise Teamwork
Since this role requires a strong team player, be ready to talk about how you collaborate with others. Share stories that showcase your ability to work well with diverse groups, including volunteers and staff, and how you foster good relationships within a team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
