At a Glance
- Tasks: Create a welcoming environment and provide excellent service to customers.
- Company: Join our friendly team at Havens Hospices charity shop.
- Benefits: Competitive salary and the chance to make a real difference.
- Other info: Flexible weekend hours with opportunities for personal growth.
- Why this job: Be part of a community-focused organisation and gain valuable retail experience.
- Qualifications: Approachable, reliable, and enjoy working with people.
The predicted salary is between 12 - 12 £ per hour.
Join our friendly team at our Great Baddow charity shop as a Weekend Sales Assistant!
In this role, you'll play a key part in creating a welcoming environment for our customers, providing excellent service, and supporting the day-to-day running of the shop.
Working 7.5 hours per week on Saturdays or Sundays, you'll help serve customers, handle transactions, and keep the shop looking its best.
This is a fantastic opportunity to be part of a community-focused organisation, meet new people, and make a real difference through your work.
If you're approachable, reliable, and enjoy working with people, we'd love to hear from you!
Working closely with the Manager and Assistant Manager, you'll gain valuable hands-on experience in key retail operations, including cashing up the till and supporting the smooth running of the shop.
You'll also take pride in maintaining a clean, tidy, and welcoming environment, ensuring that stock is attractively displayed and the shop always looks its best for our customers.
At Havens Hospices, we care for children, young people and adults with complex or incurable conditions.
Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.
Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories.
Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.,
- To effectively manage the day to day running of the shop staff and volunteers supporting the Shop Manager as required.
- To manage stock, maximise profit and minimise costs, and achieve sales targets, initiating marketing campaigns and sales promotions.
- Take responsibility for managing the shop in the Shop Manager's absence.
- To maintain and develop good channels of communication with colleagues in other Havens Hospices Shops, local communities, and organisations.
- To provide cover for other Assistant Shop Managers from time to time in other stores, as required by your Area Manager.
- To assist in developing the shop's ecommerce business
- To make day-to-day decisions to ensure the successful and safe trading operation of the shop.
- To decide, without reference, but with procedural guidelines, what prices to charge for individual items to maximise both turnover and income, accepting, sorting, pricing, and displaying goods for sale to maximise income within agreed guidelines.
- Ensure the shop is kept clean and tidy and goods are displayed in an attractive and presentable manner.
- Ensure that all statutory responsibilities are met, including Fire and Health & Safety regulations, and security procedures, ensuring compliance with relevant health and safety and other organisational policies and procedures is monitored and cascaded to all staff and volunteers within the shop.
- To inform the Shop Manager of necessary repairs and maintenance.
- To assist the Shop Manager to supervise and maximise the efficiency of the collection system, ensuring that all goods sold comply with safety and other legislative requirements.
- To adhere to Charity merchandising and window dressing standards.
- To control stock density and rotation.
- To assist the Shop Manager to coordinate the work of the staff and volunteers in accordance with Havens Hospices policies and procedures.
- In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you'll be helping us continue 'Making every day count' for those who need us most.
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Weekend Sales Assistant in Chelmsford employer: Havens Hospices
Havens Hospices is an exceptional employer that values its employees and the community they serve. With a strong commitment to employee growth and a supportive work culture, team members enjoy flexible shifts that allow for a healthy work-life balance while making a meaningful impact in the lives of others. Working in Hadleigh, you will be part of a dedicated team that fosters collaboration and compassion, ensuring that every day brings new opportunities to contribute to our charitable mission.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Sales Assistant in Chelmsford
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Havens Hospices, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Weekend Sales Assistant in Chelmsford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Havens Hospices that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Havens Hospices will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Havens Hospices and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Havens Hospices
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Havens Hospices, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Havens Hospices!