At a Glance
- Tasks: Support the Shop Manager in running a busy store and delivering excellent customer service.
- Company: Join Havens Hospices, a caring organisation making a difference in the community.
- Benefits: Flexible part-time hours, competitive salary, and the chance to make a real impact.
- Other info: Inclusive workplace committed to supporting diverse talent.
- Why this job: Help create memories for families while developing your leadership skills.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 31500 - 38500 £ per year.
Job overview
We have an opportunity for an Assistant Shop Manager to join us in our popular and busy Basildon store.
This is a part-time position, with the working pattern worked flexibly, 3 days within 7 days, including a Saturday or Sunday.
Advert
You will support the Shop Manager in delivering sales, developing the team and shop, all whilst delivering an excellent standard of customer service within the local community.
Working for our organisation
At Havens Hospices, we care for children, young people and adults with complex or incurable conditions.
Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.
Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories.
Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
Havens Hospices is committed to being an inclusive employer where everyone feels valued, supported, and empowered.
We are committed to recruiting and interviewing all diverse, talented individuals from all sections of our community, who share our purpose of 'Making every day count' under the Disability Confident Scheme if they meet the minimum criteria - please ensure you select this option within your application.
We encourage applicants to be open about your needs so we can work with you to design an accessible and positive interview experience.
Please contact
[email protected] if you require any reasonable adjustments during the process.
- Detailed job description and main responsibilities
- To effectively manage the day to day running of the shop staff and volunteers, providing effective leadership and encourage the team to maximise potential.
- To manage stock, maximise profit and minimise costs, and achieve sales targets, initiating marketing campaigns and sales promotions.
- Take full responsibility for managing the shop in the Shop Manager’s absence.
- To maintain an awareness of developments in local shops, especially in the Charity /low-cost sector, updating the Shop Manager as required.
- To maintain and develop good channels of communication with colleagues in other Havens Hospices Shops, local communities, and organisations.
- To provide cover for other Assistant Shop Managers from time to time in other stores, as required by your Area Manager.
- To assist in developing the shop’s ecommerce business
- To actively promote Gift Aid, sign up donors and support performance targets.
- To make day–to–day decisions to ensure the successful and safe trading operation of the shop.
Assistant Shop Manager - Basildon employer: Havens Hospices
Havens Hospices is an exceptional employer, offering a unique opportunity to make a meaningful impact in the Basildon community while supporting families during challenging times. With a commitment to inclusivity and employee development, you will enjoy a flexible working environment, competitive salary, and the chance to grow within a compassionate team dedicated to 'Making every day count'. Join us and be part of a culture that values your contributions and empowers you to thrive.
