Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Shop Manager, drive sales, and deliver top-notch customer service.
- Company: Join Havens Hospices, a charity providing care for those with incurable conditions.
- Benefits: Enjoy a competitive salary and the chance to make a real impact in the community.
- Why this job: Be part of a team that creates lasting memories for families in need.
- Qualifications: No specific qualifications required; just bring your passion and dedication!
- Other info: This role allows you to lead in the absence of the Shop Manager.
The predicted salary is between 24000 - 36000 £ per year.
We have an opportunity for an Assistant Shop Manager to join us in our Hornchurch shop.
You will support the charity, delivering sales, developing the team, and delivering an excellent standard of customer service.
You will support the manager in delivering sales, developing the team, and delivering an excellent standard of customer service, promoting the Havens Hospices brand as part of the local community retail experience.
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices – Fair Havens for adults or Little Havens for children – or a combination.
Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services., * Take full responsibility for managing the shop in the Shop Manager’s absence
- To make day-to-day decisions to ensure the successful and safe trading operation of the shop.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
Assistant Shop Manager - Hornchurch | Havens Hospices employer: Havens Hospices
Contact Detail:
Havens Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Hornchurch | Havens Hospices
✨Tip Number 1
Familiarize yourself with the Havens Hospices brand and mission. Understanding their values and how they support the community will help you connect with the team and demonstrate your passion for their cause during the interview.
✨Tip Number 2
Highlight any previous retail management experience you have, especially in a charity shop setting. Be ready to discuss specific examples of how you've successfully managed a team or improved sales in your past roles.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of instances where you've gone above and beyond for customers, as this role emphasizes delivering an excellent standard of service.
✨Tip Number 4
Research the local community in Hornchurch and consider how you can engage with it through the shop. Being able to present ideas on community involvement can set you apart from other candidates.
We think you need these skills to ace Assistant Shop Manager - Hornchurch | Havens Hospices
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Shop Manager position. Understand the key responsibilities, such as supporting the manager and delivering excellent customer service, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous retail or management experience. Showcase specific examples where you successfully managed a team or improved sales, as this will demonstrate your capability for the role.
Show Your Passion for the Cause: Havens Hospices is a charity, so it's important to convey your passion for their mission. In your application, mention why you are drawn to working in a charity environment and how you can contribute to their goals.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as a polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Havens Hospices
✨Understand the Charity's Mission
Familiarize yourself with Havens Hospices and its mission to provide care for those with incurable conditions. Be prepared to discuss how your values align with their commitment to making every day count for families.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Highlight your ability to handle difficult situations and ensure a positive experience for customers, as this is crucial for the role.
✨Demonstrate Team Leadership Experience
Be ready to talk about your experience in developing and managing a team. Share specific instances where you motivated team members or improved team performance, as this will be key in supporting the Shop Manager.
✨Discuss Sales Strategies
Think about successful sales strategies you've implemented in the past. Be prepared to discuss how you can contribute to increasing sales in the shop and promoting the Havens Hospices brand within the community.
