At a Glance
- Tasks: Lead quality improvement initiatives and support frontline teams to enhance service delivery.
- Company: Dynamic organisation focused on continuous improvement in care services.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a values-led team dedicated to positive change and personal development.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience in quality improvement and a passion for enhancing care practices.
The predicted salary is between 30000 - 35000 € per year.
Salary: £30,000 to £35,000pa
Hours: 40 per week
Contract Type: Permanent
Location: Plymouth (City Centre) / As required by needs of service
As a Quality Improvement Lead, you are a skilled, credible, and values-led practitioner who works at the heart of service delivery — alongside support colleagues, and Registered Managers — to raise the quality of support, strengthen practice, and embed a culture of continuous improvement in the services you work with.
Quality Improvement & Practice Development
- Work directly and consistently alongside frontline teams in services — observing, coaching, and supporting staff to develop their skills, knowledge, and day-to-day practice in a way that is hands-on, respectful, and focused on real and sustained improvement.
- Identify gaps in practice, knowledge, or culture within the services you work with, and develop targeted, practical responses that address root causes rather than surface symptoms.
Role Aspects:
- Audits & Quality Reviews
- Service Improvement Plans
- PBS Support Plans, Wellness Plans & Positive Behavioural Support
- Reducing Restrictive Practices
- Complex Risk Assessment
- Complex Debriefs
- Core Group Meeting Oversight
- Training, Skills Development & Learning
- Safeguarding & Compliance
- Co-Production & Stakeholder Involvement
- Reporting & Communication
If this sounds like the role for you, we’d love to hear from you!
If your application is successful, any offer of employment will be subject to:
- A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service
- 2 acceptable / satisfactory references
- Evidence of eligibility / right to work in the UK
Quality Improvement Lead (PBS) in Plymouth employer: Havencare Homes and Support
At Haven Care Homes and Support, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and collaborative work environment in the heart of Plymouth. Our commitment to employee growth is reflected in our hands-on coaching approach, ensuring that as a Quality Improvement Lead, you will have ample opportunities to develop your skills while making a meaningful impact on service delivery. With a focus on continuous improvement and a culture that values respect and teamwork, we offer a rewarding career path for those passionate about enhancing the quality of care.
Contact Detail:
Havencare Homes and Support Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Lead (PBS) in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality Improvement Lead role.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality improvement and service delivery. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your skills and experience effectively!
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, highlight specific examples where you’ve made a real impact on service quality or team development. We want to see how you’ve identified gaps and implemented solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are ready to make a difference in quality improvement.
We think you need these skills to ace Quality Improvement Lead (PBS) in Plymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in quality improvement and practice development. We want to see how your skills align with the role of Quality Improvement Lead, so don’t hold back!
Showcase Your Values:As a values-led organisation, we appreciate candidates who resonate with our mission. Share examples of how you've demonstrated respect, collaboration, and a commitment to continuous improvement in your previous roles.
Be Specific About Your Experience:When detailing your past roles, focus on specific achievements related to audits, service improvement plans, or training. We love numbers and results, so if you’ve made a measurable impact, let us know!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the Quality Improvement Lead position!
How to prepare for a job interview at Havencare Homes and Support
✨Know Your Stuff
Make sure you’re well-versed in the principles of quality improvement and positive behavioural support. Brush up on relevant frameworks and methodologies, as well as any recent developments in the field. This will show your passion and commitment to the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully identified gaps in practice or implemented service improvement plans. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Ask Thoughtful Questions
Come prepared with questions that demonstrate your interest in the company’s culture and their approach to continuous improvement. Ask about their current challenges or how they measure success in quality improvement initiatives. This shows you’re not just interested in the role, but also in contributing to their mission.
✨Be Personable and Engaging
Remember, interviews are a two-way street! Be yourself and let your personality shine through. Engage with your interviewers, listen actively, and respond thoughtfully. Building rapport can make a big difference in how they perceive you as a potential team member.
