At a Glance
- Tasks: Lead quality improvement initiatives and support frontline teams to enhance service delivery.
- Company: Dynamic organisation focused on continuous improvement in care services.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to positive change in the community.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in quality improvement and strong coaching abilities.
The predicted salary is between 30000 - 35000 £ per year.
Salary: £30,000 to £35,000pa
Hours: 40 per week
Contract Type: Permanent
Location: Plymouth (City Centre) / As required by needs of service
As a Quality Improvement Lead, you are a skilled, credible, and values‑led practitioner who works at the heart of service delivery — alongside support colleagues, and Registered Managers — to raise the quality of support, strengthen practice, and embed a culture of continuous improvement in the services you work with.
Quality Improvement & Practice Development
- Work directly and consistently alongside frontline teams in services — observing, coaching, and supporting staff to develop their skills, knowledge, and day‑to‑day practice in a way that is hands‑on, respectful, and focused on real and sustained improvement.
- Identify gaps in practice, knowledge, or culture within the services you work with, and develop targeted, practical responses that address root causes rather than surface symptoms.
Role Aspects
- Audits & Quality Reviews
- Service Improvement Plans
- PBS Support Plans, Wellness Plans & Positive Behavioural Support
- Reducing Restrictive Practices
- Complex Risk Assessment
- Complex Debriefs
- Core Group Meeting Oversight
- Training, Skills Development & Learning
- Safeguarding & Compliance
- Co-Production & Stakeholder Involvement
- Reporting & Communication
Offer Conditions
- A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service
- 2 acceptable / satisfactory references
- Evidence of eligibility / right to work in the UK
Quality Improvement Lead (PBS) in Plymouth employer: Havencare Homes and Support Limited
As a Quality Improvement Lead in Plymouth, you will join a dynamic and supportive team dedicated to enhancing service delivery and fostering a culture of continuous improvement. Our organisation prioritises employee development through hands-on coaching and training opportunities, ensuring that you can grow your skills while making a meaningful impact in the community. With a commitment to values-led practice and a collaborative work environment, we offer a rewarding career path for those passionate about quality improvement in social care.
Contact Details:
Havencare Homes and Support Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Lead (PBS) in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality Improvement Lead role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to quality improvement and service delivery. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, highlight specific examples where you’ve made a real impact on service quality. We want to see how you’ve coached teams and driven improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Quality Improvement Lead (PBS) in Plymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in quality improvement and practice development. We want to see how your skills align with the role of Quality Improvement Lead, so don’t hold back on showcasing your relevant achievements!
Showcase Your Values:As a values-led organisation, we’re keen to see how your personal values align with ours. In your application, share examples of how you’ve demonstrated respect, collaboration, and a commitment to continuous improvement in your previous roles.
Be Specific About Your Experience:When discussing your past roles, be specific about your hands-on experience with frontline teams. We love to see concrete examples of how you’ve coached and supported staff, as well as any successful service improvement initiatives you’ve led.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Havencare Homes and Support Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of a Quality Improvement Lead. Familiarise yourself with concepts like Positive Behavioural Support and service improvement plans. This will help you speak confidently about how your skills align with the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully improved quality or supported teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare questions that show your interest in the company’s culture of continuous improvement and how they support their staff. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
Authenticity goes a long way. Be honest about your experiences and values, especially since this role is about working closely with others. Let your passion for quality improvement shine through, and don’t be afraid to share your vision for enhancing service delivery.
