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- Tasks: Lead a dynamic team to enhance guest experiences and maintain beautiful grounds.
- Company: Join Haven, a vibrant company focused on creating memorable guest experiences.
- Benefits: Enjoy perks like discounts, free access to facilities, and career development opportunities.
- Other info: Flexible hours with opportunities for training and growth await you!
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in grounds management and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Read the overview of this opportunity to understand what skills, including relevant soft skills and software package proficiencies, are required.
Join our One Great Team here at Haven as a Grounds & Siting Manager! Step into a role where you’ll make a real impact on our guests' experience and the beauty of our surroundings.
As the Grounds & Siting Manager, you'll be at the heart of an energetic Facilities team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional grounds maintenance and caravan siting activity, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
- Proven experience in roles such as Head Groundsman, Garden & Grounds Manager, or a similar leadership position within facilities or maintenance.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us.
Grounds & Siting Manager in York employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grounds & Siting Manager in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Grounds & Siting Manager role.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your leadership and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Grounds & Siting Manager in York
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven performance in previous roles, so share specific examples that showcase your ability to lead and inspire.
Focus on Guest Experience: Since guest satisfaction is key for us, emphasise any experience you have in improving service or addressing customer concerns. Share stories that demonstrate your commitment to creating a welcoming atmosphere and ensuring top-tier guest experiences.
Be Clear About Your Problem-Solving Skills: We love a good problem solver! In your application, mention instances where you've tackled operational challenges effectively. This will show us that you're ready to handle the fast-paced environment we thrive in.
Apply Through Our Website: Don't forget to apply through our website! It’s super easy and helps us keep track of your application. Plus, if you need any support or adjustments during the process, just reach out to us—we're here to help!
How to prepare for a job interview at Haven
✨Know Your Grounds
Before the interview, brush up on your knowledge of grounds maintenance and siting practices. Familiarise yourself with the latest trends in landscaping and facilities management. This will show that you're not just a leader but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you motivate teams. Think of specific examples where you've successfully led a team to achieve targets or overcome challenges. This will demonstrate your ability to inspire and manage effectively.
✨Customer Service is Key
Be ready to share experiences where you've enhanced guest satisfaction. Highlight any strategies you've implemented to improve service or resolve complaints. This will underline your commitment to creating a welcoming atmosphere for guests.
✨Problem-Solving Scenarios
Anticipate questions about how you handle operational issues. Prepare a couple of scenarios where you've successfully tackled problems in a fast-paced environment. This will showcase your quick thinking and resource management skills, which are crucial for the role.