At a Glance
- Tasks: Welcome guests and maintain our beautiful touring facilities in a friendly outdoor setting.
- Company: Join Haven, a vibrant team dedicated to creating memorable guest experiences.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access free facilities.
- Other info: Flexible hours with great career development and training opportunities.
- Why this job: Perfect for outdoor lovers who thrive on meeting new people and making their stay special.
- Qualifications: Customer service experience is a plus; be friendly and adaptable.
The predicted salary is between 12.71 - 12.71 £ per hour.
Position: Touring Warden
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to 12.71 per hour depending on age
*Onsite accommodation, subject to availability and T&Cs
Join our One Great Team here at Haven as a Touring Warden, where you'll help create a great experience for our guests staying on our touring and camping facilities!
We are seeking a hands-on, friendly Touring Warden to look after our touring facilities and pitches. If you love the outdoors and enjoy meeting new people, this role offers a rewarding way to be part of our guest experience.
Key Responsibilities
- Greet and assist guests upon arrival, ensuring they are settled and comfortable on their pitch.
- Maintain cleanliness and upkeep of touring facilities, including showers, toilets, and communal areas.
- Provide helpful information about the park and surrounding area, answering any guest queries.
- Ensure pitches are kept tidy and prepared for new arrivals, supporting a clean and welcoming environment.
- Conduct regular checks of the touring area to maintain safety and address any maintenance issues.
Requirements
- Experience in a customer service role is beneficial.
- Friendly, approachable, and comfortable working in an outdoor setting.
- Strong communication skills with a passion for helping guests.
- Flexible availability, including weekends and peak times.
- A team player who can adapt to dynamic, guest-focused environments.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Touring Warden - Northumberland, TD15 2PA employer: Haven
Haven is an excellent employer, offering a supportive and inclusive work environment in Lancashire where you can thrive as a Venue Cleaner. With flexible hours, comprehensive training, and numerous career development opportunities, employees are encouraged to grow and succeed while enjoying exclusive perks that enhance their work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Touring Warden - Northumberland, TD15 2PA
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Haven. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Haven
Don't be shy about reaching out to Haven directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Touring Warden - Northumberland, TD15 2PA
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Haven and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Haven
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
