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- Tasks: Greet guests, maintain facilities, and ensure a welcoming environment.
- Company: Join Haven at Littlesea Holiday Park on the beautiful Jurassic Coast.
- Benefits: Enjoy competitive pay, discounts, free access to facilities, and career development opportunities.
- Why this job: Perfect for outdoor lovers who enjoy meeting new people and creating memorable experiences.
- Qualifications: Customer service experience is a plus; must be friendly and adaptable.
- Other info: Flexible hours available, including weekends; inclusive workplace culture.
Join our team at Littlesea nestled along the awe-inspiring Jurassic Coast on the stunning Dorset coastline.
We are seeking a hands-on, friendly Touring Warden to look after our touring facilities and pitches. If you love the outdoors and enjoy meeting new people, this role offers a rewarding way to be part of our guest experience.
Key Responsibilities- Greet and assist guests upon arrival, ensuring they are settled and comfortable on their pitch.
- Maintain cleanliness and upkeep of touring facilities, including showers, toilets, and communal areas.
- Provide helpful information about the park and surrounding area, answering any guest queries.
- Ensure pitches are kept tidy and prepared for new arrivals, supporting a clean and welcoming environment.
- Conduct regular checks of the touring area to maintain safety and address any maintenance issues.
- Experience in a customer service role is beneficial.
- Friendly, approachable, and comfortable working in an outdoor setting.
- Strong communication skills with a passion for helping guests.
- Flexible availability, including weekends and peak times.
- A team player who can adapt to dynamic, guest-focused environments.
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Touring Warden - Littlesea Holiday Park employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Touring Warden - Littlesea Holiday Park
✨Tip Number 1
Familiarise yourself with the Littlesea Holiday Park and its facilities. Understanding the layout and services offered will help you answer guest queries confidently and show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous customer service experience during your interactions. Being friendly and approachable is key, so share examples of how you've successfully assisted customers in the past.
✨Tip Number 3
Demonstrate your passion for the outdoors and working in a team. Share stories about your experiences in similar environments, as this will resonate well with the hiring team.
✨Tip Number 4
Be prepared for the interview process by practising common questions related to teamwork and guest interaction. Showing that you're adaptable and can handle dynamic situations will set you apart.
We think you need these skills to ace Touring Warden - Littlesea Holiday Park
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Touring Warden position. Tailor your application to highlight relevant experiences that align with these aspects.
Highlight Customer Service Experience: Since experience in a customer service role is beneficial, make sure to emphasise any previous roles where you interacted with customers. Use specific examples to demonstrate your friendly and approachable nature.
Show Your Passion for the Outdoors: In your application, express your love for the outdoors and how it relates to the role. Mention any relevant experiences that showcase your comfort in outdoor settings and your enthusiasm for meeting new people.
Prepare for the Interview Process: Be ready for a two-stage interview process that may include a skills test. Think about potential questions related to guest interactions and maintenance issues, and prepare to discuss how you would handle various scenarios.
How to prepare for a job interview at Haven
✨Show Your Passion for the Outdoors
As a Touring Warden, your love for the outdoors is crucial. Be prepared to share experiences that highlight your enthusiasm for nature and outdoor activities, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Since the role involves interacting with guests, it's important to showcase your customer service experience. Prepare examples of how you've successfully assisted customers in the past, especially in challenging situations.
✨Be Ready for Practical Scenarios
The interview may include a skills test or practical scenarios. Think about how you would handle common situations, such as dealing with guest queries or maintaining cleanliness in communal areas, and be ready to discuss your approach.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work as part of a team and your flexibility in adapting to different situations. Share examples of how you've collaborated with others in previous roles, especially in dynamic environments.
