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- Tasks: Lead a vibrant team to ensure smooth supermarket operations and fantastic guest experiences.
- Company: Join Haven, a fun and inclusive workplace with a supportive culture.
- Benefits: Earn up to £13.71 per hour, enjoy discounts, and access career development opportunities.
- Other info: Flexible hours with opportunities for growth and exclusive team perks.
- Why this job: Be at the heart of a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Leadership skills preferred; training provided for all levels of experience.
The predicted salary is between 28500 - 28500 £ per year.
Join our One Great Team here at Haven as a Supermarket Shift Leader, supporting our on-park supermarket to run smoothly and deliver a great experience for our guests and owners! In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Manage stock levels, check deliveries, and ensure shelves are well-stocked and displays tidy.
- Handle guest queries or issues efficiently, creating a welcoming experience.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Team Leader or Supervisor in a supermarket or retail environment is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Supermarket Shift Leader - West Sussex, PO21 4NR employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Shift Leader - West Sussex, PO21 4NR
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's values and what makes them tick. This way, you can show how you fit right in with their One Great Team vibe.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past where you've motivated a team or handled a tricky situation. Being able to share these stories will make you stand out as a strong candidate for the Shift Leader role.
✨Tip Number 3
Be ready to chat about customer service! Since this role is all about providing fantastic guest experiences, prepare to discuss how you've dealt with customer queries or complaints in the past. Show us you’re committed to high-quality service!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re keen on joining our team at Haven!
We think you need these skills to ace Supermarket Shift Leader - West Sussex, PO21 4NR
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous leadership roles or customer service experiences that align with the Supermarket Shift Leader position – it’ll help us see why you’re the perfect match!
Show Your Passion for Customer Service: Since this role is all about providing fantastic guest experiences, share examples of how you’ve gone above and beyond for customers in the past. We love hearing about your commitment to high-quality service!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and ensures your application goes directly to us. Plus, if you have any questions or need support during the process, we’re just a message away!
How to prepare for a job interview at Haven
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Supermarket Shift Leader. Familiarise yourself with the key tasks like leading the team, managing stock levels, and providing excellent guest service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Leadership Skills
Since this position requires strong leadership, think of examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss how you motivated your team and ensured high-quality service, as this will show you're a great fit for the role.
✨Prepare for Customer Service Scenarios
Expect questions about how you'd handle guest complaints or special requests. Prepare some scenarios where you provided excellent customer service or resolved issues effectively. This will highlight your commitment to creating a welcoming experience for guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical shift looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.