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- Tasks: Lead a dynamic team, ensuring smooth operations and excellent guest experiences.
- Company: Join Haven, a vibrant community focused on delivering unforgettable holiday experiences.
- Benefits: Enjoy competitive pay, exclusive discounts, and comprehensive training opportunities.
- Why this job: Be part of an energetic team, develop leadership skills, and make a real impact.
- Qualifications: Previous experience in retail is a plus, but passion and commitment are key!
- Other info: Flexible hours with opportunities for career growth and personal development.
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Position: Supermarket Shift Leader
Type: Part-Time / Seasonal
Pay Rates: Up to £ per hour depending on age
Join our One Great Team here at Haven as a Supermarket Shift Leader, supporting our on-park supermarket to run smoothly and deliver a great experience for our guests and owners!
In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you\’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
– Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
– Provide prompt, professional guest service, addressing complaints and special requests.
– Manage stock levels, check deliveries, and ensure shelves are well-stocked and displays tidy.
– Handle guest queries or issues efficiently, creating a welcoming experience.
– Assist in training new team members on company policies and procedures.
– Participate in team duties while stepping up as the shift leader when assigned.
Requirements
– Experience as a Team Leader or Supervisor in a supermarket or retail environment is preferred but not essential; training and support will be provided.
– Strong leadershipand communication skills.
– Detail-oriented, especially when handling food orders.
– Committed to providing high-quality, customer-focused service.
– Flexibility to work weekends, evenings, and holidays as needed.
What We Offer
– Attractive pay with overtime opportunities.
– An inclusive, supportive work environment.
– Comprehensive training and ongoing support.
– Career development opportunities, including fully funded qualifications.
– Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
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Supermarket Shift Leader employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Shift Leader
✨Tip Number 1
Familiarise yourself with the supermarket's operations and customer service standards. Understanding how the store runs and what is expected in terms of guest experience will help you stand out during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team or resolved conflicts in previous roles. This will demonstrate your capability to lead shifts effectively.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours, especially weekends and holidays. Highlighting your willingness to adapt to the needs of the business can make you a more attractive candidate.
✨Tip Number 4
Research Haven's values and culture to align your responses during the interview. Showing that you resonate with their mission and are committed to providing high-quality service will set you apart from other applicants.
We think you need these skills to ace Supermarket Shift Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supermarket Shift Leader. Highlight your leadership skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous roles in retail or team leadership, even if they are not directly related.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've motivated others or handled challenges in past roles.
Follow Application Instructions: When applying, ensure you follow all instructions carefully. Complete the quick questions accurately and submit your application through our website to ensure it reaches the right team.
How to prepare for a job interview at Haven
✨Show Your Leadership Skills
As a Supermarket Shift Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated a team in the past or handled challenging situations. This will show that you can inspire others and maintain a positive work environment.
✨Know the Company Values
Familiarise yourself with Haven's values and mission. During the interview, express how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Customer Service Scenarios
Expect questions about handling guest complaints or special requests. Think of specific instances where you've provided excellent customer service. This will demonstrate your commitment to high-quality, customer-focused service, which is essential for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about team dynamics, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
