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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and enhance guest experiences.
- Company: Join Haven, a vibrant holiday park in beautiful North Wales.
- Benefits: Attractive salary, annual bonus, discounts, and career development opportunities.
- Why this job: Make a real impact while enjoying stunning beach views and a supportive environment.
- Qualifications: Experience in retail management, strong leadership, and customer service skills.
- Other info: Flexible working hours and inclusive culture with ongoing training.
The predicted salary is between 36000 - 60000 £ per year.
Position : Retail Revenue Manager
Type : Full‑Time / Permanent
Bonus : Up to 10% Annual Bonus
Join our One Great Team here at Haven as a Retail Revenue Manager, where you’ll make a real impact on delivering outstanding service and creating a memorable shopping experience across our retail outlets.
As the Retail Revenue Manager, you’ll be at the heart of an energetic team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll be the driving force behind exceptional guest experiences across our supermarket, gift shops, and vending outlets, continuously improving how we interact and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Ensure all operations comply with health and safety regulations, company policies, and standards.
- Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
- Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Supermarket Manager, Store Manager or a similar management role within the retail or hospitality industry.
- Strong leadership and communication skills.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
- Exceptional customer service and problem‑solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Attractive salary plus annual bonus opportunity.
- On‑site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
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Supermarket and Retail Outlets Manager employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket and Retail Outlets Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out Haven's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. We want to hear how you can inspire others and keep things running smoothly, so be ready to share those experiences.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're engaged and keen to learn more about the role. Ask about team dynamics, challenges they face, or how they measure success in the retail outlets.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, and you’ll get to connect directly with our team. Plus, it shows you’re proactive and ready to jump in!
We think you need these skills to ace Supermarket and Retail Outlets Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and creating memorable experiences for our guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management. We’re looking for specific examples of how you've led teams and improved guest satisfaction, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it only takes about 5 minutes to complete!
How to prepare for a job interview at Haven
✨Know Your Stuff
Before the interview, make sure you understand Haven's values and what they stand for. Familiarise yourself with their retail operations and think about how your experience aligns with their goals. This will help you demonstrate that you're not just a good fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
As a Retail Revenue Manager, you'll be leading a team, so be ready to share specific examples of how you've motivated and developed your team in the past. Think about challenges you've faced and how you overcame them while keeping your team engaged and focused on delivering excellent service.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've successfully tackled operational issues or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your genuine interest in the role and the company. You might ask about the team dynamics, opportunities for training and development, or how success is measured in this position. It’s a great way to leave a lasting impression!
