At a Glance
- Tasks: Lead a fun team to ensure a safe and enjoyable swimming experience for guests.
- Company: Join Haven, a vibrant and inclusive workplace with a supportive culture.
- Benefits: Earn up to £13.71 per hour, enjoy discounts, and access to facilities.
- Other info: Flexible hours with opportunities for career development and fully funded qualifications.
- Why this job: Make waves in a role that combines leadership with customer service in a lively environment.
- Qualifications: Experience in a leadership role and strong communication skills are preferred.
The predicted salary is between 27000 - 29000 £ per year.
Join our One Great Team here at Haven as a Swimming Pool Shift Leader! Dive into an exciting role where you’ll lead our team in making waves, ensuring a safe, fun-filled swimming experience for every guest.
In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Enforce facility rules and regulations to promote a safe and enjoyable environment.
- Conduct regular safety inspections of pool equipment and facilities.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
- Experience as a Senior Lifeguard, Team Leader, or Supervisor in a leisure, sports or activities setting is preferred.
- Strong leadership and communication skills.
- Highly detail-oriented, with a strong commitment to conducting thorough safety checks, ensuring full compliance with all safety guidelines.
- Ability to maintain focus and act quickly in emergency situations.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
- National Pool Lifeguard Qualification (NPLQ)
- Swimming Pool Technical Operator Qualification (SPTO)
- National Pool Lifeguard Qualification Training Assessor (NPLQ TA)
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Pool Shift Leader in Spittal employer: Haven
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Pool Shift Leader, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while working in a dynamic environment that prioritises safety and guest satisfaction. Join us to lead a passionate team and make a real impact on our guests' experiences in a fun-filled setting.
StudySmarter Expert Advice🤫
We think this is how you could land Pool Shift Leader in Spittal
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a Senior Lifeguard or Team Leader can shine in this role.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've motivated a team or handled a tough situation. This will demonstrate that you’re ready to lead shifts at the pool.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds!
We think you need these skills to ace Pool Shift Leader in Spittal
Some tips for your application 🫡
Show Your Leadership Skills:When you're writing your application, make sure to highlight any leadership experience you have. We want to see how you've motivated teams in the past and how you can bring that energy to our pool team!
Be Detail-Oriented:Since safety is a big deal for us, don’t forget to mention your attention to detail. Talk about any experiences where you’ve conducted safety checks or ensured compliance with regulations. It’ll show us you’re the right fit!
Tailor Your Application:Make your application stand out by tailoring it to the role of Pool Shift Leader. Use keywords from the job description and relate your experiences directly to the responsibilities listed. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply through our website for a smooth process. It’s quick and easy, and you’ll be one step closer to joining our One Great Team. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Haven
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Pool Shift Leader. Familiarise yourself with the key tasks like leading the team, conducting safety inspections, and providing excellent guest service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leadership roles, especially in leisure or sports settings. Think of specific examples where you motivated a team or handled a challenging situation. This will show that you have the skills needed to inspire and guide your future team.
✨Emphasise Safety Awareness
Since safety is a top priority in this role, be ready to talk about your approach to ensuring compliance with safety guidelines. Share any relevant qualifications, like the National Pool Lifeguard Qualification, and discuss how you would conduct thorough safety checks to maintain a safe environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what a typical shift looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
