At a Glance
- Tasks: Ensure safety and security for guests while providing excellent customer service.
- Company: Join Haven's fun and welcoming team in a vibrant holiday park.
- Benefits: Earn £13.72 per hour, enjoy discounts, and access exclusive perks.
- Other info: Flexible shifts with career development opportunities and comprehensive training.
- Why this job: Be part of a dynamic team where every day brings new experiences.
- Qualifications: Must have a valid SIA Door Supervisor license and strong communication skills.
The predicted salary is between 13 - 14 £ per hour.
Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team. We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!
Key Responsibilities- Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
- Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
- Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
- Maintain detailed and accurate records of incidents, reporting to management as required.
- Provide friendly and helpful guest experiences, assisting with information on guest queries.
- Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.
- Must hold a valid SIA Door Supervisor (DS) license.
- Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
- Strong communication skills, with the ability to remain calm and professional in challenging situations.
- High attention to detail and excellent observational skills.
- Flexibility to work shifts, including nights, weekends, and bank holidays.
- Commitment to delivering excellent service in line with Haven’s values.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
SIA Security – Haven employer: Haven
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member plays a vital role in ensuring the safety and enjoyment of our guests. With comprehensive training, career development opportunities, and exclusive perks such as discounts on holidays and dining, we empower our employees to thrive in a dynamic environment that values teamwork and personal growth. Join us in creating memorable experiences while enjoying the benefits of working in a fun and supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land SIA Security – Haven
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your previous experiences relate to the role of a Security Team Member. We want you to highlight your communication skills and ability to handle challenging situations!
✨Tip Number 3
Dress the part! Even though it's a fun and relaxed environment, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace SIA Security – Haven
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and creating a safe environment for our guests.
Highlight Relevant Experience:Make sure to mention any previous security roles or experience in hospitality. We love seeing how your background aligns with what we do at Haven, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the quickest way for us to receive your application, and we can’t wait to hear from you.
How to prepare for a job interview at Haven
✨Know Your Stuff
Make sure you’re familiar with the role of a Security Team Member at Haven. Brush up on your SIA Door Supervisor knowledge and be ready to discuss how your previous experience aligns with the responsibilities listed in the job description.
✨Show Your People Skills
Since this role involves interacting with guests and team members, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you’ve handled challenging situations calmly and professionally.
✨Be Ready for Scenarios
Expect situational questions during the interview. Think about how you would respond to various security-related incidents, such as medical emergencies or guest concerns. Practising these scenarios can help you articulate your thought process clearly.
✨Dress the Part
Even though it’s a casual environment, dressing smartly shows that you take the interview seriously. Aim for a neat and professional appearance to make a great first impression, reflecting the safety and security standards of Haven.
