At a Glance
- Tasks: Ensure safety and security for guests while providing excellent customer service.
- Company: Join Haven's fun and welcoming team as a Security Team Member.
- Benefits: Earn £13.71 per hour, enjoy discounts, and access to facilities.
- Other info: Flexible shifts with career development opportunities and comprehensive training.
- Why this job: Be part of a dynamic team creating a safe and enjoyable environment.
- Qualifications: Must hold a valid SIA Door Supervisor license and have strong communication skills.
The predicted salary is between 27400 - 27400 £ per year.
Position: Security Team Member
Type: Full-Time / Part-Time / Seasonal
Pay Rates: £13.71 per hour
Onsite accommodation, subject to availability and T&Cs.
Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team.
We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!
Key Responsibilities- Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
- Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
- Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
- Maintain detailed and accurate records of incidents, reporting to management as required.
- Provide friendly and helpful guest experiences, assisting with information on guest queries.
- Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.
- Must hold a valid SIA Door Supervisor (DS) license.
- Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
- Strong communication skills, with the ability to remain calm and professional in challenging situations.
- High attention to detail and excellent observational skills.
- Flexibility to work shifts, including nights, weekends, and bank holidays.
- Commitment to delivering excellent service in line with Haven’s values.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
SIA Door Supervisor — 24/7 Security & Guest Experience employer: Haven
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Security Team Member, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while working in a dynamic environment that prioritises safety and guest experience. Join us to be part of a supportive team that fosters personal growth and creates memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land SIA Door Supervisor — 24/7 Security & Guest Experience
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. This will help you understand their values and how you can fit in as a Security Team Member.
✨Tip Number 2
Practice your communication skills! As a Security Team Member, you'll need to interact with guests and team members regularly. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you handled challenging situations calmly and effectively. This will impress the interviewers!
✨Tip Number 4
Apply through our website! It’s quick and easy, plus it shows you're serious about joining our One Great Team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace SIA Door Supervisor — 24/7 Security & Guest Experience
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being part of our team and creating a safe environment for our guests.
Tailor Your Experience:Make sure to highlight any relevant experience you have in security or hospitality. We love seeing how your background aligns with what we do at Haven, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the quickest way for us to receive your application, and we can’t wait to hear from you.
How to prepare for a job interview at Haven
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Security Team Member. Familiarise yourself with the importance of maintaining safety and security for guests and team members. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Security Team Member, strong communication is crucial. Prepare examples from your past experiences where you effectively communicated in challenging situations. This could be handling guest concerns or collaborating with team members. Highlighting these skills will demonstrate your suitability for the role.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you had to respond to security-related incidents. Be ready to discuss how you handled them, focusing on your calmness and professionalism. This will show that you can think on your feet and are prepared for the unpredictable nature of the job.
✨Emphasise Your Commitment to Service
Haven values excellent service, so be prepared to discuss how you can contribute to creating a welcoming atmosphere. Share your passion for helping others and any relevant experiences in hospitality or leisure. This will align you with their values and show that you're a great fit for the team.
