At a Glance
- Tasks: Lead the development of innovative Retail & EPOS solutions across UK parks.
- Company: Join a dynamic team at a leading leisure company focused on guest satisfaction.
- Benefits: Enjoy 25 days holiday, annual bonus, and exclusive discounts for you and your family.
- Other info: Flexible working options available; we value diversity and inclusivity.
- Why this job: Shape the future of retail experiences and make a real impact in a fun environment.
- Qualifications: Experience in product management within retail or EPOS environments is essential.
The predicted salary is between 50000 - 60000 £ per year.
Location: Field Based – Regular UK Travel
Contract Type: 12 Month FTC
Salary: Competitive annual salary + bonus and benefits
Your Opportunity
We’re looking for a forward‑thinking Product Manager to lead the development and roll‑out of our Retail & EPOS engineering solutions across our UK parks. You’ll play a pivotal role in evolving how we deliver retail experiences to our guests, creating seamless systems that improve efficiency and drive both revenue and guest satisfaction. This is a unique opportunity to shape a product with a strong hardware and software component, working across Digital, Operations and Engineering to take solutions from concept through to successful deployment at scale. If you’re energised by complex challenges, guest‑centred innovation, and the chance to deliver real impact across multi‑site operations, this could be the role for you.
What You’ll Be Doing
- Lead the product roadmap for Retail & EPOS engineering solutions.
- Deliver digital products that enhance guest experience and support business goals.
- Manage end‑to‑end product discovery, development, testing, and go‑to‑market.
- Collaborate with cross‑functional teams including Operations, Engineering, UX, and Product colleagues.
- Ensure EPOS and retail products align with brand strategy, compliance, and user safety.
- Drive successful roll‑out across multi‑site operations.
- Use data to track outcomes and optimise product performance.
- Partner closely with operations teams to ensure smooth adoption and impact.
- Champion continuous improvement, experimentation, and innovation.
- Keep guests and owners at the centre of all product decisions.
What We’d Like You To Bring
- Experience rolling out hardware/software products at scale across multi‑site businesses.
- Strong background in product management, ideally within Retail or EPOS environments (e.g. supermarket, EPOS supplier, food delivery).
- Knowledge of UX design, agile frameworks, and product methodologies.
- Commercial acumen with a focus on revenue growth and guest satisfaction (NPS).
- Experience working closely with operations teams.
- Excellent communication and stakeholder management skills.
- Ability to analyse competitor products and apply insights.
- Creative problem‑solving and the confidence to challenge existing approaches.
- A collaborative, guest‑centred mindset aligned to our Haven values.
- Flexibility to travel regularly across the UK.
What’s In It For You?
- 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
- Annual bonus
- 20 % discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena, London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family‑friendly policies and pay (eligibility criteria applied)
We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.
Senior Product Mgr -F&B & Retail Systems employer: Haven
Join a dynamic team at the forefront of retail innovation, where your role as a Senior Product Manager will not only shape the future of our EPOS and retail systems but also enhance guest experiences across our UK parks. With a strong emphasis on employee growth, we offer exciting career pathways, comprehensive wellbeing support, and a collaborative work culture that values creativity and guest-centred solutions. Enjoy competitive benefits including generous holiday allowances, annual bonuses, and exclusive discounts, all while working in a flexible environment that encourages diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Mgr -F&B & Retail Systems
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their retail and EPOS systems inside out, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific challenges you've faced in product management and how you tackled them. This will demonstrate your ability to handle complex situations, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Senior Product Mgr -F&B & Retail Systems
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Product Manager. Highlight your experience with hardware/software products and any relevant achievements in retail or EPOS environments. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about guest-centred innovation and how your skills align with our goals. Keep it engaging and personal – we love a good story!
Showcase Your Collaboration Skills:In your application, emphasise your experience working with cross-functional teams. We’re all about collaboration here at StudySmarter, so let us know how you've successfully partnered with others to drive product success.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Haven
✨Know Your Product Inside Out
Before the interview, dive deep into the company's Retail & EPOS engineering solutions. Understand their current offerings, recent developments, and how they align with guest satisfaction and revenue growth. This knowledge will help you demonstrate your passion and expertise during the conversation.
✨Showcase Your Cross-Functional Collaboration Skills
Be ready to discuss your experience working with diverse teams like Operations, Engineering, and UX. Prepare specific examples of how you've successfully collaborated on product roll-outs in multi-site environments. This will highlight your ability to drive projects from concept to deployment.
✨Bring Data to the Table
Since data-driven decision-making is key in this role, come prepared with examples of how you've used data to track outcomes and optimise product performance in previous positions. This will show that you can effectively measure success and make informed adjustments.
✨Emphasise Guest-Centred Innovation
Make sure to convey your understanding of the importance of keeping guests at the centre of product decisions. Share instances where you've championed guest feedback or innovative solutions that enhanced user experience, demonstrating your alignment with the company's values.
