At a Glance
- Tasks: Lead a team to ensure guest safety and satisfaction in a vibrant holiday park.
- Company: Join Haven, where stunning countryside meets sandy beaches in Somerset.
- Benefits: Attractive salary, annual bonus, on-site accommodation, and exclusive team perks.
- Other info: Enjoy career development opportunities and a supportive, inclusive work culture.
- Why this job: Make a real impact by creating a secure and welcoming environment for guests.
- Qualifications: Experience in security management and strong leadership skills required.
The predicted salary is between 36000 - 60000 € per year.
Overview
Join our team at Haven’s Doniford Bay where lush countryside meets sandy beaches located a few miles east of Exmoor. Location: Watchet, Somerset TA23 0TJ GBR.
Position: Security Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as a Security Manager! Step into a role where you’ll make a real impact on helping us create a safe, secure and welcoming environment for our guests.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards, including maintaining and reviewing the Park Security Plan, Security Risk Assessments and Instructions.
- Problem Solving: Quickly resolve operational issues to ensure smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in a Security Management role, preferably in a holiday park, resort, or customer service environment.
- Valid SIA Door Supervisors (DS) License.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of security protocols, procedures and health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and more.
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Seniority level
- Mid-Senior level
Employment type
- Full-Time / Permanent
Job function
- Security, Management
- Other, Information Technology, and Management
Industries
- Travel Arrangements
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Security Manager in Cannock employer: Haven
At Haven’s Doniford Bay, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and support. As a Security Manager, you will not only lead a dedicated team in ensuring guest safety but also benefit from comprehensive training, career development opportunities, and exclusive perks that enhance your work-life balance. Nestled in the picturesque Somerset countryside, our location provides a unique blend of natural beauty and community spirit, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Security Manager in Cannock
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Security Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Haven’s Doniford Bay and think about how your experience aligns with their values and needs. Practise answering common interview questions, especially around leadership and problem-solving, so you can shine when it counts.
✨Tip Number 3
Show off your skills! If you have any certifications or training relevant to security management, make sure to highlight them during your conversations. This will demonstrate your commitment to the field and give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and you’ll be in the best position to get noticed by our hiring team. Plus, if you have any questions or need help, just reach out to us—we’re here to support you!
We think you need these skills to ace Security Manager in Cannock
Some tips for your application 🫡
Show Your Leadership Skills:As a Security Manager, we want to see how you lead and motivate teams. Share specific examples of your past experiences where you’ve successfully managed a team or improved guest satisfaction.
Highlight Your Problem-Solving Abilities:We love candidates who can think on their feet! In your application, mention situations where you’ve quickly resolved issues or improved processes. This will show us you’re ready for the fast-paced environment at Haven.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the role of Security Manager.
Apply Through Our Website:Don’t forget to apply through our website! It’s the quickest way for us to receive your application, and we can’t wait to hear from you. Plus, it only takes about 5 minutes!
How to prepare for a job interview at Haven
✨Know Your Security Protocols
Make sure you brush up on the latest security protocols and health and safety regulations relevant to the role. Being able to discuss these confidently will show that you're not just familiar with the basics, but that you’re proactive about ensuring a safe environment for guests.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to lead and support others effectively, which is crucial for the Security Manager position.
✨Emphasise Customer Service Experience
Since guest satisfaction is key, be ready to share instances where you’ve gone above and beyond to ensure a positive experience. Highlight your problem-solving skills and how you’ve handled difficult situations with guests in a calm and professional manner.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to security management. Practice your responses to scenarios like handling a security breach or managing a team during peak times. This will help you think on your feet and showcase your critical thinking skills during the interview.
