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- Tasks: Lead a dynamic team to ensure guest safety and satisfaction.
- Company: Join Haven, a vibrant holiday park focused on creating memorable experiences.
- Benefits: Enjoy competitive salary, annual bonuses, discounts, and career development opportunities.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Experience in security management and a valid SIA Door Supervisors License required.
- Other info: Flexible hours with potential for on-site accommodation.
The predicted salary is between 36000 - 60000 £ per year.
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Position: SecurityManager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as a SecurityManager! Step into a role where you’ll make a real impact on helping us create a safe, secure and welcoming environment for our guests.
As the Security Manager, you\’ll be at the heart of an energetic team, leading with clear direction and plenty of motivation. You\’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You\’ll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You\’ll be the driving force behind creating a safe and secure environment for our guests, owners and team, continuously improving our security operations, and solving any issues that pop up. Plus, you\’ll make sure everything stays compliant, and on point with company policies.
Key Responsibilities
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards, including maintaining and reviewing the Park Security Plan, Security Risk Assessments and Instructions.
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.
Requirements
– Proven experience in a Security Management role, preferably in a holiday park, resort, or customer service environment.
– Valid SIA Door Supervisors (DS) License.
– Strong leadership and communication skills.
– Ability to work in a fast-paced environment while maintaining attention to detail.
– Exceptional customer service and problem-solving abilities.
– Knowledge of security protocols, procedures and health and safety regulations
– Strong organisational and multitasking skills.
– Experience in budgeting and financial management.
– Flexibility to work evenings, weekends, and holidays.
What We Offer
– Attractive salary plus annual bonus opportunity.
– On-site accommodation, subject to availability and T&Cs.
– An inclusive, supportive work environment.
– Comprehensive training and ongoing support.
– Career development opportunities, including fully funded qualifications.
– Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
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Security Manager employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Manager
✨Tip Number 1
Familiarise yourself with the specific security protocols and health and safety regulations relevant to the holiday park industry. This knowledge will not only help you in interviews but also demonstrate your commitment to creating a safe environment.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed teams in previous roles. Highlighting your ability to inspire others will resonate well with our hiring team.
✨Tip Number 3
Be ready to discuss your experience with budgeting and resource management. Prepare specific instances where you've effectively managed resources to improve efficiency, as this is a key responsibility of the role.
✨Tip Number 4
Demonstrate your problem-solving abilities by thinking of examples where you've quickly resolved operational issues. Being able to articulate your approach to challenges will show us that you're equipped to handle the fast-paced environment.
We think you need these skills to ace Security Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in security management, particularly in customer service environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating safe environments and your commitment to guest satisfaction. Mention how your previous experiences align with the responsibilities of the Security Manager role and how you can contribute to the team at Haven.
Highlight Relevant Qualifications: Ensure you mention your valid SIA Door Supervisors (DS) License prominently in your application. Also, include any additional qualifications or training that relate to security protocols, health and safety regulations, or team leadership.
Prepare for the Interview: If shortlisted, be ready to discuss your problem-solving abilities and how you've handled operational issues in the past. Think of examples that demonstrate your leadership style and your approach to performance management and team development.
How to prepare for a job interview at Haven
✨Showcase Your Leadership Skills
As a Security Manager, you'll need to lead and motivate your team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to inspire and develop others.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and effective problem-solving skills. Prepare to share scenarios where you've successfully resolved operational issues or improved security measures. This will show your potential employer that you can handle challenges efficiently.
✨Know Your Compliance Regulations
Familiarise yourself with health and safety regulations and security protocols relevant to the role. Being able to discuss these confidently will demonstrate your expertise and commitment to maintaining a safe environment for guests and staff.
✨Emphasise Customer Service Experience
Exceptional customer service is key in this role. Be ready to talk about your experience in customer-facing positions and how you've ensured guest satisfaction. Share specific examples of how you've addressed concerns or improved service in previous roles.
