At a Glance
- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean environment.
- Company: Join the friendly team at JD Wetherspoon and Lakehouse Restaurant.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access exclusive perks.
- Other info: Flexible hours with career development opportunities and a supportive work culture.
- Why this job: Be the face of our venues and create memorable experiences for guests.
- Qualifications: Previous hospitality experience is a bonus, but full training is provided.
The predicted salary is between 12.71 - 12.71 £ per hour.
We're looking for a friendly, energetic Front of House Team Member to join our team at JD Wetherspoon and Lakehouse Restaurant. You'll be the face of our venues, welcoming guests and owners with genuine warmth, taking their orders, serving delicious food and drinks, and creating the kind of hospitable atmosphere that keeps people coming back.
Key Responsibilities
- Greeting guests with a warm welcome and ensuring they have a brilliant experience
- Taking food and drink orders, serving meals, and preparing beverages at the bar
- Processing payments accurately and getting orders out promptly
- Keeping the restaurant, bar, and service areas clean, organised, and running smoothly
- Collaborating with your team to deliver excellent service and operational excellence
- Knowing the menu inside out so you can make confident recommendations and answer guest questions
Requirements
- Previous experience in hospitality (pub, restaurant, fast food, or customer service) is a bonus, but not essential – we'll provide full training
- Excellent communication skills and a genuinely positive, guest-focused attitude
- Ability to stay calm and efficient during busy service
- Flexibility to work evenings, weekends, and bank holidays
- Applicants must meet the minimum legal age of 18 to sell alcohol.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Front of House Team Member in Royal Oak employer: Haven
Haven is an excellent employer, offering a supportive and inclusive work environment in Lancashire where you can thrive as a Venue Cleaner. With flexible hours, comprehensive training, and numerous career development opportunities, employees are encouraged to grow and succeed while enjoying exclusive perks that enhance their work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Royal Oak
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Haven. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Haven
Don't be shy about reaching out to Haven directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member in Royal Oak
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Haven and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Haven
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
