Pub Manager - Kent, ME3 9QD
Position: JD Wetherspoon Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as a JD Wetherspoon Manager! Bring your leadership expertise to deliver outstanding service and unforgettable dining experiences for every guest, if youre passionate about hospitality and thrive in a dynamic environment, this is the perfect opportunity for you!
As the Pub Manager, you'll be at the heart of an energetic pub team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how its done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
Adhering to J D Wetherspoon s standard operating procedures (SOPs) and company policies
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Pub Manager, General Manager or a similar leadership position.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management .
- Flexibility to work evenings, weekends, and holidays.
INDMG
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
Were committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at:
Pub Manager - Kent, ME3 9QD in Rochester employer: Haven
Haven is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals eager to lead in the rapidly evolving field of Enterprise AI. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to work alongside senior leaders across various departments, ensuring your contributions drive meaningful impact. Located in a vibrant area, Haven offers a dynamic work environment that values creativity and teamwork, making it a rewarding place to advance your career.
