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- Tasks: Scoop and serve delicious ice creams while creating memorable moments for guests.
- Company: Join the fun team at Bertie's Ice Cream in Haven.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access free facilities.
- Other info: Flexible shifts available, with great career development opportunities.
- Why this job: Spread joy with every scoop and be part of a vibrant team.
- Qualifications: Customer service skills and a friendly attitude are key; experience is a bonus.
The predicted salary is between 11 - 12 £ per hour.
Join our One Great Team here at Haven as a Bertie's Ice Cream Team Member, where you’ll be at the heart of creating memorable moments for our guests, one scoop at a time. In this role, you’ll add a sprinkle of joy by crafting tasty ice creams and dreamy sundaes, serving up smiles with every treat!
Key Responsibilities
- Scoop, prepare, and serve delicious ice creams and sundaes, ensuring each treat is beautifully presented.
- Provide a warm, welcoming experience, assisting guests with flavour choices and providing helpful answers about menu items.
- Maintain cleanliness and organisation across the counter, service areas, and seating spaces, upholding high hygiene standards.
- Collaborate with the team to ensure smooth service and create a positive, enjoyable atmosphere for our guests.
Requirements
- Previous experience as an Ice Cream Assistant is a plus, but not essential.
- Experience in a customer-facing or food service role is beneficial.
- Strong guest service skills and a positive, friendly attitude.
- Ability to work flexible shifts, including weekends and holidays as required.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Ice Cream Assistant - Kent, ME3 9QD in Rochester employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ice Cream Assistant - Kent, ME3 9QD in Rochester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your guest service skills! Since this role is all about creating memorable moments, think of ways you can make a guest's experience special. Maybe rehearse some friendly phrases or fun ice cream facts to share!
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the fun and friendly atmosphere of Bertie's Ice Cream. A bright outfit can help you stand out and show your enthusiasm.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Ice Cream Assistant - Kent, ME3 9QD in Rochester
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your passion for ice cream and customer service.
Highlight Relevant Experience: Even if you haven’t worked as an Ice Cream Assistant before, share any customer-facing or food service roles you've had. We love seeing how your past experiences can bring joy to our guests!
Keep It Neat and Tidy: Just like we keep our ice cream counter clean, make sure your application is well-organised and free of typos. A tidy application shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and you’ll get to answer a few fun questions that help us get to know you better!
How to prepare for a job interview at Haven
✨Know Your Ice Cream Flavours
Familiarise yourself with the different ice cream flavours and toppings offered by Bertie's. Being able to discuss your favourites or suggest combinations during the interview will show your enthusiasm and knowledge about the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a tricky situation, sharing these stories will highlight your suitability for creating memorable moments for guests.
✨Emphasise Teamwork
Since this role involves collaborating with others, think of instances where you’ve worked well in a team. Discuss how you contribute to a positive atmosphere and ensure smooth service, as this aligns perfectly with what they’re looking for.
✨Dress for Success
Even though it’s an ice cream shop, dressing smartly can make a great first impression. Opt for something casual yet tidy, showing that you take the opportunity seriously while still fitting the fun vibe of the job.